Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Julie Claypool

Pickerington,OH

Summary

Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.

Overview

17
17
years of professional experience

Work History

Dining Room/Bar Manager

Rusty Bucket Restaurant and Tavern
12.2016 - 06.2025
  • Managed daily bar operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on beverage preparation and customer service standards.
  • Oversaw inventory management, reducing waste through efficient ordering practices.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.

Server

Rusty Bucket Restaurant and Tavern
04.2008 - 12.2016
  • Delivered exceptional customer service, ensuring satisfaction and repeat visits..
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Trained new servers on menu knowledge, service protocols, and customer interaction skills.
  • Resolved guest complaints promptly, fostering positive relationships and trust with patrons.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Culinary Arts Management

Sullivan University
Louisville, KY
06-1995

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Staff scheduling
  • Inventory management
  • Organized
  • Reliable and responsible
  • POS system proficiency
  • ServSafe compliance-Level 2 certified

Accomplishments

  • Reduced bar costs by 2% by coaching bartenders on waste and recipe adherence and accurate ordering and inventories.
  • Nominated dining room manager of the year twice.
  • Supervised team of 28 staff members.

Timeline

Dining Room/Bar Manager

Rusty Bucket Restaurant and Tavern
12.2016 - 06.2025

Server

Rusty Bucket Restaurant and Tavern
04.2008 - 12.2016

Culinary Arts Management

Sullivan University

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