Julie Collins
Weston,OR
Summary
Dynamic and results-oriented professional with extensive experience in customer service and team leadership, notably at D&B Supply Inc. Excelled in enhancing customer satisfaction and streamlining operations. Skilled in POS systems and problem-solving, with a proven track record of mentoring teams to exceed performance goals.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
D&B Supply Inc.
10.2021 - Current
- Conducted daily store open and close procedures efficiently.
- Assisted customers by answering questions and fulfilling requests.
- Addressed concerns by interacting with customers and team members.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier
Bimart
10.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Housekeeper
Enlivant Assisted Living
03.2019 - 03.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
ClickList Selector
Fred Myer
03.2017 - 03.2019
- Increased productivity with regular equipment maintenance checks, ensuring optimal performance during daily tasks.
- Reduced wait times for customers during peak hours through effective multitasking and time management skills.
- Ensured timely fulfillment of orders by prioritizing tasks and efficiently navigating the store layout.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Enhanced order accuracy by diligently selecting and verifying items according to customer requests.
- Demonstrated excellent time management skills by consistently meeting or exceeding deadlines set forth by supervisors while still maintaining high-quality output from start through finish each day on every single project assigned without fail.
- Upheld high standards of professionalism while interacting with both internal colleagues and external customers alike in various situations throughout daily operations.
Education
High School Diploma -
Colton High School
Colton, OR06.1999
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
- Cash handling expertise
- Store opening and closing
- Money handling
- Product restocking
- Heavy lifting
- Payment processing
- POS systems
Timeline
Cashier Team Lead
D&B Supply Inc.
10.2021 - Current
Cashier
Bimart
10.2020 - 06.2021
Housekeeper
Enlivant Assisted Living
03.2019 - 03.2020
ClickList Selector
Fred Myer
03.2017 - 03.2019
High School Diploma -
Colton High School
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