Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Contreras

Coalinga,US

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. Work areas have a history of being kept clean, neat, and professionally organized. When it comes to answering customers' questions and recording order information, professionalism is essential. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

3
3
years of professional experience

Work History

Shift Leader

Little Caesars Pizza
08.2023 - Current
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Conducted performance reviews and provided staff with feedback and guidance.

Cashier

Tropicana Supermarket
07.2021 - 07.2023
  • Kept well-stocked cashier lanes and store shelves to promote strong sales
  • Helped customers by guiding them and answering their questions
  • Was in charge of issuing receipts, refunds, change, and tickets
  • Counted the cash in the register drawer at the start and end of each shift
  • Put things on shelves and organized them
  • Was in charge of arranging and stocking merchandise
  • Greeted customers with a smile and offered prompt and dedicated assistance
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
  • Kept checkout areas clean and orderly, as well as performed other cleaning tasks such as mopping floors and emptying trash cans
  • Handled customer complaints and took the necessary steps to resolve their problems
  • Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.

Education

Business Management -

West Hills College-Coalinga
Coalinga, CA

High School -

Coalinga High School
Coalinga, CA
01.2022

Skills

  • Cash drawer balancing
  • Shelf-cleaning
  • Coupons and gift cards
  • Excellent verbal communication
  • Heavy lifting
  • Money management
  • Customer service
  • Coin counting
  • High volume transactions
  • Cash Handling
  • Cleaning and sanitizing
  • Store merchandise handling
  • Store cleanliness and appearance
  • Customer needs assessment
  • Refunds and exchanges
  • Staff training
  • Drawer maintenance
  • Cleanliness
  • Adaptability
  • Cleaning standards
  • Basic math skills
  • Order bagging
  • Multi-Task Management
  • ID verification
  • Budgeting
  • Friendly demeanor
  • Flexible Schedule
  • Training Assistance
  • Team Leadership
  • Assigning Work
  • Daily Workflows
  • Team Supervision
  • Rules Enforcement
  • Role Modeling
  • Team Collaboration and Leadership
  • Employee Attendance Monitoring
  • Staff Development
  • Issue Resolution
  • Shift Paperwork Completion
  • Team Motivation
  • Sales Reporting
  • Strong Verbal and Written Communication
  • Inventory Counts
  • Drawer Assignments
  • Attention to detail
  • Inventory management
  • Task prioritization
  • Problem-solving abilities
  • Organizational skills
  • Adaptability and flexibility

Timeline

Shift Leader

Little Caesars Pizza
08.2023 - Current

Cashier

Tropicana Supermarket
07.2021 - 07.2023

Business Management -

West Hills College-Coalinga

High School -

Coalinga High School

Similar Profiles

CREATE PROFILE
Julie Contreras