Seasoned hardworking and focused Administrative Assistant offering excellent communication, planning and prioritization skills demonstrated through 20+ years of performance. Skilled at drafting reports, managing mail and arranging travel. Exceptional in working under pressure and adapting to new situations and challenges to best enhance the college.
Having experience in owning a business, writing for a major online magazine, and creating my own non-profit organization provides a proven track record for strong independent decision-making skills and sound judgment to positively impact any office environment.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Purdue University
12.1998 - Current
Executed record filing system to improve document organization and management.
Transcribed and organized information to assist in preparing speeches and presentations.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Performed research to collect and record industry data.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Demonstrated leadership skills in managing projects from concept to completion.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Freelance Online Journalist
Spill Magazine
09.2023 - Current
Coordinated with photographers, videographers and graphic designers to supplement stories with multimedia content.
Developed relationships with sources and contacts to gain additional insight.
Increased readership through engaging storytelling and attention-grabbing headlines.
Performed research and checked facts to maintain high standard of journalistic integrity.
Utilized social media to engage readers and promote content.
Wrote, edited and produced stories for Internet and digital channels.
Cultivated strong relationships with sources and other contacts to support leads and story development.
Researched and gathered information to develop accurate and credible stories.
Edited, proofread and fact-checked content for accuracy.
Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.
Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
Developed story ideas and conducted interviews with industry experts and celebrities.
Evaluated and followed up on news leads and news tips to develop story ideas.
Reported from field locations and wrote stories under tight deadlines.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Collaborated with editors and other journalists to create compelling content.
Wrote and published articles for leading newspapers and magazines.
Adapted writing style for diverse audiences across print, online, and multimedia platforms.
Executive Director
Help Save The Music Non-Profit Organization
01.2022 - Current
Increased organizational efficiency by streamlining processes and implementing new systems.
Analyzed industry trends and tracked activities to inform decision making.
Conducted top-tier media interviews, highlighting key messages of major developments and enhancing company reputation.
Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Defined company roles and responsibilities to establish and enhance processes.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Led successful fundraising campaigns, securing critical resources for program development and expansion.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Created promotional materials and provided insightful information to social media, websites and print media to educate public.
Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
Self-motivated, with a strong sense of personal responsibility.
Passionate about learning and committed to continual improvement.
Identified issues, analyzed information and provided solutions to problems.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Demonstrated leadership skills in managing projects from concept to completion.
Cultivated interpersonal skills by building positive relationships with others.
Learned and adapted quickly to new technology and software applications.
Developed and maintained courteous and effective working relationships.
Paid attention to detail while completing assignments.
Business Owner
Airbnb
11.2019 - Current
Conducted target market research to discover customer needs and analyze competitor trends.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Implemented business strategies, increasing revenue, and effectively targeting new customers.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Spearheaded community outreach efforts to enhance brand awareness among local customers and stakeholders.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented efficient systems for inventory management, order processing, and shipping logistics.
Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Interacted well with customers to build connections and nurture relationships for repeat business.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Proven ability to learn quickly and adapt to new situations.
Education
Master of Science - Communications
Purdue University
101 N. Grant Street, West Lafayette, IN 47907
05.2017
Bachelor of Science - Computer Graphics
Purdue University
West Lafayette, IN
12.1993
Timeline
Freelance Online Journalist
Spill Magazine
09.2023 - Current
Executive Director
Help Save The Music Non-Profit Organization
01.2022 - Current
Business Owner
Airbnb
11.2019 - Current
Administrative Assistant
Purdue University
12.1998 - Current
Master of Science - Communications
Purdue University
Bachelor of Science - Computer Graphics
Purdue University
Skills
20 years of experience in a administrative support role
Advanced MS Office Suite Seasoned Expert
Excellent Customer Service
Strong organizational and time management skills and attention to detail
Ability to handle frequent interruptions, balance multiple tasks, meet deadlines, and maintain confidentiality
Strong organizational and time management skills and attention to detail
Proofreading and Editing Proficiency
Ability to identify routine problems and implement or recommend solutions
Daily Typing, Filing, Skills
Webmaster and manager for many department websites
Calendar Management
Schedule Meetings
Managing All Incoming Inquiries
Travel Arrangements using Concur
Expense Reports
Maintaining Mailing Lists
Email and Phone Etiquette
Generate, Prepare and Maintain Department Reports
Detailed Meeting Minutes using MS Teams
Zoom, MS Teams, Google Meet
Delivra Expert for Creating Newsletters
Hootsuite for Social Media Management
mondaycom work management software
Maintain Several Databases
Adobe Creative Suite Expert
Faculty/Staff/Student Awards Management using InfoReady