Julie Cotton
Waltham,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Atrius Health, Inc.
Watertown, MA
02.2023 - Current
- Assisted in the development of referral processes and procedures.
- Coordinated with external agencies to ensure timely processing of referrals.
- Created reports on referral activity and outcomes.
- Performed data entry related to referrals into electronic health record systems.
Medical Secretary
Atrius Health, Inc.
Wellesley Hills, MA
02.2007 - 02.2023
- Provided front office customer service, appointment management, answering telephones, scheduling and various administration tasks
- Initiated prior authorizations with insurance companies for medications, as well as informed providers of any denials
- Managed the on line portal scheduling appointments, refills and medical advice to be forwarded to clinicians
- Worked the queue for internal and outgoing behavioral health referrals
- Mentored new employees
- Provided back up for department supervisor
- Maintained and controlled office supply inventory to secure timely ordering of department stock
Medical Assistant
Atrius Health, Inc.
Watertown, MA
09.2003 - 02.2007
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and throat cultures under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Associate of Science - Medical Assistant Certification
Aquinas College, Newton
Massachusetts05-1994
Skills
- Accurate Documentation
- Insurance precertification processes
- Organizational abilities
- HIPAA Regulations
- Medical Terminology
- Epic Systems
- Multitasking
Accomplishments
- Recognized with Diamond Award for outstanding performance and team contributions, 2012
- Awarded with, Medical Secretary Psychiatry and Behavioral Health Achievement Award, 2023
Certification
- Medical Assistant certification from Aquinas College of Newton, 1994
Timeline
Referral Coordinator
Atrius Health, Inc.
02.2023 - Current
Medical Secretary
Atrius Health, Inc.
02.2007 - 02.2023
Medical Assistant
Atrius Health, Inc.
09.2003 - 02.2007
Associate of Science - Medical Assistant Certification
Aquinas College, Newton