Julie Craig
El Cajon,CA
Summary
Dependable, Trustworthy, and committed Medical Assistant. Dedicated to providing optimal care - active listening, effective communication, empathetic, confidential, and compassionate care. Positive, upbeat, and an exceptional ability to collaborate with colleagues.
Overview
8
8
years of professional experience
Work History
Veterinary Receptionist
Mesa Mobile Veterinary Clinic
10.2022 - Current
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
COVID-19 Data Entry Staff Member-Medical Assistant
Logistics Health Incorporated
04.2021 - 07.2022
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
COVID-19 Screener-Medical Assistant
Solar Turbines Inc. A Caterpillar
10.2020 - 04.2021
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
Medical Assistant
Lifeline Screening
12.2019 - 04.2020
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Dr. Trivedi
04.2016 - 07.2016
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Education
CPT 1 - Phlebotomy
Family Health Services Training CTR {PhlebotomyU}
San Diego, CA02.2018
Diploma - Medical Assisting
Kaplan College
San Diego, CA02.2016
Skills
- Phlebotomy
- Patient-Focused Care
- Clinical Documentation
- Patient Care Coordination
- Specimens Collection and Processing
- Medical Procedures
- Companionship and Emotional Support
- Complex Problem-Solving
- Professionalism and Ethics
- Patient Education
- HIPAA Compliance
- Compassionate
- Prioritizing Stat Orders
Timeline
Veterinary Receptionist
Mesa Mobile Veterinary Clinic
10.2022 - Current
COVID-19 Data Entry Staff Member-Medical Assistant
Logistics Health Incorporated
04.2021 - 07.2022
COVID-19 Screener-Medical Assistant
Solar Turbines Inc. A Caterpillar
10.2020 - 04.2021
Medical Assistant
Lifeline Screening
12.2019 - 04.2020
Medical Assistant
Dr. Trivedi
04.2016 - 07.2016
CPT 1 - Phlebotomy
Family Health Services Training CTR {PhlebotomyU}
Diploma - Medical Assisting
Kaplan College
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