Jessica Criscuolo
Wallingford,CT
Summary
Experienced in various capacities with a strong skill set in management and problem-solving. Known for reliability, adaptability, and quick learning ability. Dedicated to driving success and supporting growth for individuals and groups.
Overview
9
9
years of professional experience
Work History
Crew Member
Sally’s Apizza
04.2025 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Associate
First Street Pizza
09.2024 - Current
- Perform all functions of customer service, including processing customer service orders received via telephone, online or in person. Perform food preparation for daily shift.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Staff manager
Little Italy Pizza
08.2021 - 06.2024
- Managed the day-to-day operations of the business, which included staff scheduling, interviewing and hiring of staff, end of night close including balancing daily receipts and deposits.
- Along with food production, such as dough and pizza making, working the ovens, taking orders via telephone, and being responsible for customer service and satisfaction.
- Prepared for increased demand such as Super Bowl events.
Silk Screen Printer Assistant
Serigraphics
06.2019 - 08.2021
- Assisted clients with custom orders by offering creative solutions based on their specific needs and preferences.
- Participated in regular quality assurance checks to maintain the highest possible product standards for clients.
- Contributed to a positive work environment through effective communication, teamwork, and active problem-solving efforts.
- Enhanced customer satisfaction by providing accurate, on-time delivery of printed materials for various clients.
Recovery Support Specialist
Recovery Centers of America
06.2018 - 06.2019
- Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
- Enhanced team collaboration in the treatment process through effective communication and active participation in interdisciplinary meetings.
- Monitored client progress towards established goals while adjusting interventions as needed based on feedback received from interdisciplinary team members involved in care coordination efforts.
- Promoted a safe environment for clients by adhering to strict confidentiality policies and respecting individual privacy concerns at all times.
Manager
Little Italy Pizzeria
04.2016 - 04.2018
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor’s Degree - Fine Arts
Montserrat College of Art
Beverly, MA01.2017
High School Diploma - undefined
Seymour High School
Seymour, CT06.2013
Skills
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Behavioral health interventions
- Mental health awareness
- Professional boundaries
Timeline
Crew Member
Sally’s Apizza
04.2025 - Current
Associate
First Street Pizza
09.2024 - Current
Staff manager
Little Italy Pizza
08.2021 - 06.2024
Silk Screen Printer Assistant
Serigraphics
06.2019 - 08.2021
Recovery Support Specialist
Recovery Centers of America
06.2018 - 06.2019
Manager
Little Italy Pizzeria
04.2016 - 04.2018
High School Diploma - undefined
Seymour High School
Bachelor’s Degree - Fine Arts
Montserrat College of Art
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