Expert Kitchen Manager successful at overseeing and handling 8 kitchen staff in preparation of meals. History of managing and guiding multiple processes with speed and efficiency.
Overview
7
7
years of professional experience
Work History
Head Cook
Houlihan's Restaurant and Bar
Leawood, KS
05.2018 - Current
Followed recipes and procedures to prepare, season and cook food products.
Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
Kept kitchen, cooking utensils and storeroom clean and neat.
Served as lead cook, guiding and assisting training of less experienced cooks.
Operated variety of kitchen equipment to measure and mix ingredients.
Checked freezer and refrigerator each day to verify proper functioning.
Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
Cut, chopped and sliced meat and produce to prepare for cooking.
Trained kitchen workers on culinary techniques.
Communicated with kitchen employees, answered questions and offered insight into food preparations.
Placed orders for food and supplies used for creating meals for 50 people.
Tested new recipes and menu items, following taste-test evaluation and procedural criteria.
Improved performance of team members resulting in high-quality meals produced daily.
Modified existing recipes and created new recipes to meet changing nutritional content needs.
Generated food production sheets to forecast product and volume requirements based on menu selections.
Taught kitchen staff about proper nutrition, food allergies and dietary issues.
Used computer to store and retrieve data and online orders.
Observed food safety and sanitation protocols to reduce germ spread.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Prepared variety of foods according to exact instructions and recipe specifications.
Checked quality of food products to meet high standards.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Monitored temperatures of prepared food and cold-storage areas.
Prepared workstations with ingredients and tools to increase efficiency.
Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Supervised food preparation staff to deliver high-quality results.
Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
Distributed food to service staff for prompt delivery to customers.
Trained and supervised line cooks to develop new skills and improve team performance.
Shift Lead
Shake Shack
Leawood, KS
08.2019 - 08.2021
Completed opening and closing duties to facilitate business operations.
Coached and trained employees and managed daily work assignments to enhance operations.
Resolved customer complaints and reported issues to senior management.
Delegated tasks to employees and monitored activities and task completion.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Upheld company standards and compliance requirements for operations.
Reinforced rules to promote superior employee performance.
Coordinated shift workers for inventory receiving, auditing and restocking.
Evaluated and performed equipment maintenance to support operational goals.
Improved daily operational plans, developed production schedules and optimized task flow.
Held performance reviews to identify and correct areas needing improvement.
Managed schedules, accepted time off requests and maintained coverage for shifts.
Documented receipts, employee hours and inventory movement.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Checked orders for quality and completeness.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Educated customers about offerings, promotions and pricing to boost sales.
Coached team members to increase productivity and reduce workplace accidents.
Assisted general manager with operations game plan and company initiatives implementation.
Managed daily workflow and scheduled staff for adequate coverage.
Evaluated employee performance, delivering individualized feedback and praise.
Assessed reports and adjusted workflows to realign with targets.