Summary
Overview
Work History
Education
Skills
Certification
Trainingandlicensing
Personal Information
Timeline
Generic

Julie Daniels

Manchester,MO

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Office Manager

Shamrock Consumer Care
09.2014 - Current
  • Responsibilities include daily operations of client acquisition, set-up, and servicing, Medicare/Medicaid compliance, billing, and liaison, bi-weekly payroll (100 plus payees), correspondence and all other matters that arise
  • Record and file management/audit, marketing of services, personnel acquisition and management, problem resolution and face to face Client bi-yearly in home visits
  • Proficient with Microsoft suites, Emomed, Cyber access, and OIG, EDL, Everify, FCSR Background checks, Blue Summit Software Assend.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Controlled finances to lower costs and keep business operating within budget.

Self-employed

Self-employeed
10.2005 - Current
  • Rent space at contractor hair salon, Des Peres, Missouri
  • Service clients with a wide range of care needs specializing in styling and color treatments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

H&R Block Receptionist/Administration Assistant

H & R Block Tax Services
12.2011 - 04.2012
  • Customer service representative/Receptionist daily duties along with administrative assistant for 9+ Tax preparers daily.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality of information regarding clients and company.

Part Time Stylist

Custom Cuts
06.2004 - 10.2005
  • Stylists in various styling and coloring techniques from June 2004 to October 2005
  • Prior to training position managed multiple stores, advised and assisted with inventory management of hair care product lines for company
  • Started with company as a part time stylist.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Recorded notes for future reference about customer preferences and services delivered.

Training specialist

Custom Cuts
03.1999 - 10.2005
  • Hairstylist/Cosmetologist
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Trained and mentored many Stylists and new personnel hired to fulfill various roles.

Hairstylist/Cosmetologist

Self-employed
01.1995 - 05.1998
  • Rented space at Salon Network, Plano, Texas
  • Serviced Clients with a wide range of care needs specializing in hair styling and color treatments.

Education

Bussiness Management -

Saint Louis Community College
St. Louis, MO
01.2013

Skills

  • Microsoft office (10 years)
  • MO Healthnet Billing (10 years)
  • FCSR (10 years)
  • Budget Management (10 years)
  • Payroll (10 years)
  • Auditing (10 years)
  • Accounts Payable (10 years)
  • Customer Service (10 years)
  • Team Building (10 years)
  • Scheduling (10 years)
  • Team Supervision (10 years)
  • Operations Management (10 years)
  • Customer Service (10 years)
  • Staff hiring (10 years)
  • Compliance Monitoring (10 years)
  • Billing (10 years)
  • Bookkeeping (10 years)
  • Administrative Support (10 years) (10 years)
  • Excellent multi-tasking ability
  • Relationship Building (10 years)
  • Regulatory Compliance (10 years)
  • Payroll and budgeting (10 years)
  • Training and coaching (10 years)

Certification

  • Cosmetology, current
  • Certified in-home manager with the MO DHSS, 2024
  • HCBS Certified Manager for Missouri 10+ Years, current 2024

Trainingandlicensing

  • Missouri Certified manager for In-Home and community based services.
  • Completed program at Cosmetology Career Center, Dallas, Texas in September 1992.
  • Extensive training in various color lines and styling techniques.
  • Originally licensed as a cosmetologist in Texas, currently licensed in Missouri.

Personal Information

  • Authorized To Work: Authorized to work in the US for any employer
  • Title: Office Manager - Shamrock Consumer Care

Timeline

Office Manager

Shamrock Consumer Care
09.2014 - Current

H&R Block Receptionist/Administration Assistant

H & R Block Tax Services
12.2011 - 04.2012

Self-employed

Self-employeed
10.2005 - Current

Part Time Stylist

Custom Cuts
06.2004 - 10.2005

Training specialist

Custom Cuts
03.1999 - 10.2005

Hairstylist/Cosmetologist

Self-employed
01.1995 - 05.1998

Bussiness Management -

Saint Louis Community College

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Julie Daniels