Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Julie Davila

Julie Davila

San Jose,CA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nurse Case Manager/PCC

CCRM
Menlo Park
08.2018 - Current
  • Handling high call volumes, creating lab slips, schedule appointments/procedures, order medications, perform covid tests, blood draws, and reviewed physician orders for accuracy and completeness prior to implementation of service plan.

Interim General Manager

24 Hour Fitness
San Jose
08.2018 - Current
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Manager

Shoe Palace
San Jose
03.2018 - 08.2018
  • Ensured compliance with industry regulations and company policies.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.

Physician Assistant

Young Naturopathic Center for Wellness
Los Gatos
09.2017 - 03.2018
  • Triage heavy phone lines
  • Collecting fees from patients, setting up future appointments, and scanning documents into our EMR
  • Vitals, cleaning rooms, CoolSculpting, IV therapy, blood draws, and injections.
  • Prescribed medication according to protocols established by supervising physician.
  • Monitored progress of patients over time through regular follow-up visits.

Patient Service Specialist

Reproductive Science Center
San Jose
09.2015 - 03.2018
  • Heavy phone and email triage
  • Greeted patients upon arrival and verified patient information.
  • Scheduled appointments and managed patient records using electronic health record software.
  • Vitals, rooming patients, cleaning rooms, blood draws and injections.
  • Prepared daily deposits for processing and reconciled accounts receivable.

Education

Medical Assisting -

Unitek College
San Jose, CA

Medical Office Administration -

Center For Employment Training
San Jose, CA

High School Diploma -

Menlo Atherton High School
Atherton, CA

Skills

  • Customer service/Administration
  • Ability to multitask
  • HIPAA/OSHA compliance
  • Scheduling
  • Vitals, Injections, Blood Draws, IV Therapy
  • Sales
  • Case Management
  • Insurance knowledge
  • Service Quality Improvement
  • P&L Management
  • Leadership

Certification

  • Nutrition Certification, 06/01/15
  • TrustLine, 01/01/19
  • Personal Training Certificate, 01/01/23

Timeline

Nurse Case Manager/PCC

CCRM
08.2018 - Current

Interim General Manager

24 Hour Fitness
08.2018 - Current

Manager

Shoe Palace
03.2018 - 08.2018

Physician Assistant

Young Naturopathic Center for Wellness
09.2017 - 03.2018

Patient Service Specialist

Reproductive Science Center
09.2015 - 03.2018

Medical Assisting -

Unitek College

Medical Office Administration -

Center For Employment Training

High School Diploma -

Menlo Atherton High School

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Julie Davila