Julie Davila
San Jose,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nurse Case Manager/PCC
CCRM
Menlo Park
08.2018 - Current
- Handling high call volumes, creating lab slips, schedule appointments/procedures, order medications, perform covid tests, blood draws, and reviewed physician orders for accuracy and completeness prior to implementation of service plan.
Interim General Manager
24 Hour Fitness
San Jose
08.2018 - Current
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Manager
Shoe Palace
San Jose
03.2018 - 08.2018
- Ensured compliance with industry regulations and company policies.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
Physician Assistant
Young Naturopathic Center for Wellness
Los Gatos
09.2017 - 03.2018
- Triage heavy phone lines
- Collecting fees from patients, setting up future appointments, and scanning documents into our EMR
- Vitals, cleaning rooms, CoolSculpting, IV therapy, blood draws, and injections.
- Prescribed medication according to protocols established by supervising physician.
- Monitored progress of patients over time through regular follow-up visits.
Patient Service Specialist
Reproductive Science Center
San Jose
09.2015 - 03.2018
- Heavy phone and email triage
- Greeted patients upon arrival and verified patient information.
- Scheduled appointments and managed patient records using electronic health record software.
- Vitals, rooming patients, cleaning rooms, blood draws and injections.
- Prepared daily deposits for processing and reconciled accounts receivable.
Education
Medical Assisting -
Unitek College
San Jose, CAMedical Office Administration -
Center For Employment Training
San Jose, CAHigh School Diploma -
Menlo Atherton High School
Atherton, CASkills
- Customer service/Administration
- Ability to multitask
- HIPAA/OSHA compliance
- Scheduling
- Vitals, Injections, Blood Draws, IV Therapy
- Sales
- Case Management
- Insurance knowledge
- Service Quality Improvement
- P&L Management
- Leadership
Certification
- Nutrition Certification, 06/01/15
- TrustLine, 01/01/19
- Personal Training Certificate, 01/01/23
Timeline
Nurse Case Manager/PCC
CCRM
08.2018 - Current
Interim General Manager
24 Hour Fitness
08.2018 - Current
Manager
Shoe Palace
03.2018 - 08.2018
Physician Assistant
Young Naturopathic Center for Wellness
09.2017 - 03.2018
Patient Service Specialist
Reproductive Science Center
09.2015 - 03.2018
Medical Assisting -
Unitek College
Medical Office Administration -
Center For Employment Training
High School Diploma -
Menlo Atherton High School
- Nutrition Certification, 06/01/15
- TrustLine, 01/01/19
- Personal Training Certificate, 01/01/23
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