Julie Davis
Andalusia
Summary
Seasoned healthcare professional with a robust background in patient care and medical coding, notably at Covington OBGYN. Excelled in patient assessment, EMR, clinical documentation, and compassionate care, enhancing patient satisfaction and adherence to treatment plans. Demonstrated proficiency in HIPAA compliance and clinical judgment, alongside a talent for fostering patient rapport and streamlining operational efficiency. Seeking new growth opportunities in the medical field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Triage Nurse/Medical Coding Specialist
Covington OBGYN
12.2023 - Current
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Provided clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.
Certified Nursing Assistant
Andalusia Manor
02.2022 - 12.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Maintained and updated patient records through EMR system
Store Manager
Dollar General
03.2019 - 01.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Associate of Arts - Medical Billing And Coding
DeVry University
Phoenix, AZ03-2019
Skills
- Direct patient care
- Vital Signs
- HIPAA compliance
- Clinical judgment
- Compassionate care
- Wound care
- Immunization administration
- Appointment scheduling
- Geriatric nursing
- Patient assessment
- Obstetric Coding
- Pre Operative Coding
- Urological Coding
- Dementia symptoms
- Problem-solving
- Medication and IV administration
- Basic life support
- Electronic health records
- Clinical documentation
Certification
Medical Billing and Coding certification
Up to date BLS Certification
Timeline
Triage Nurse/Medical Coding Specialist
Covington OBGYN
12.2023 - Current
Certified Nursing Assistant
Andalusia Manor
02.2022 - 12.2023
Store Manager
Dollar General
03.2019 - 01.2022
Associate of Arts - Medical Billing And Coding
DeVry University
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