Julie DeHoyos
Orlando,Fl.
Summary
Enthusiastic and result driven Practice Manager with 20+ years of experience in healthcare and administration. Proven success in leading physician practices and implementing process improvements resulting in increased efficiency and saving costs. Skilled in staff management and ensuring high quality patient care. Strong leadership, problem-solving, and communication skills. Passionate about creating positive patient interactions and fostering a collaborative work environment. Excited about the opportunity to contribute to a dynamic company like yours and make a meaningful impact on patient care.
Overview
26
26
years of professional experience
Work History
Practice Manager
Kidney Care Center
04.2023 - Current
- Created and implemented organizational policies and procedures.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Supervised team of 47 office personnel and 2 clinical locations
- Spearheaded and implemented new projects to expand scope of engagement.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Plan, develop, organize, implement and direct daily operational function of two clinical offices
- Manage interviewing, hiring, training, annual performance reviews, continue education, mentoring, disciplining and termination
- Solve operational problems raised by physicians, employees and patients
- Collaborate with clinics, physicians and leadership
- Regular data reporting to operational leadership
- Implementation of new procedures and policies in clinical area with ensuring proper training
- Maintain ordering and budget of supplies for clinical and office
- Collaborates with IT for all internet and connected device issues
- Lead outreach efforts in local market, developing relationships with PCPs, producing referrals for clinics
- Responsible for approval of payroll and PTO for employees and physicians
- Ensuring patient scheduling processes are executed efficiently
- Manage physicians' hospital and clinical on call calendars
- Review clinical documentation for compliance and completeness.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Practice Manager
Advanced Physicians
05.2018 - 04.2023
- Organize, implement and direct daily operational function of 5 clinical offices
- Conduct training, mentoring, disciplining
- Solve operational and clinical problems raised by physicians, employees and patients
- Collaborate with clinics, physicians and leadership for weekly and monthly meetings
- Regular data reporting to owner
- Implementation of new procedures and policies in clinical area with ensuring proper training
- Maintaining ordering and budget of supplies for clinical and business office
- Collaborates with IT for all internet and connected device issues
- Lead outreach efforts in local market, developing relationships with PCPs, producing referrals for clinics
- Structuring employee schedules for 5 clinical offices
- Responsible for approval of payroll and PTO for employees and physicians
- Ensuring patient scheduling processes are executed efficiently.
Medical Records Coordinator, Receptionist, OBGYN Tech, Billing
Obstetrics & Gynecology Dr Slotky & Dr Santiago MDSC
01.1999 - 03.2018
- Obtaining referrals including preparation of charts for upcoming appointments, making appointments and rescheduling, answering multi-phone lines, pulling charts for lab results, faxing and filling medical records
- Conducting EMR training and usage of system and data entry
- OB tech responsibilities, preparing rooms for patient procedures, rooming patients, taking vital signs, conducting pregnancy testing, cholesterol checks, urine testing, and dispensing samples
- Billing department
- Functioning and maintaining multi-phone lines
- Maintaining supplies and ordering when needed within budget.
Education
Bachelor of Healthcare Administration - Healthcare Administration
University Of Phoenix
Online 10.2027
High School -
Romeoville High School
Romeoville, IL01.1996
Skills
- Practice Management
- Workflow Management
- HIPAA knowledge
- Performance Metrics
- Payroll Administration
- Employee issue resolution
- Marketing
- Policy and procedure development
- New Hire Training
- Strategic business planning
- Staff Supervision
References
- Melissa Bailey, Sr. Director of Nursing Nemours Children’s Health, Florida, (407) 567-4509, (407) 885-2204, Melissa.Bailey@nemours.org
- Lara Malito, Bowhead Specialty Underwriters, (630) 479-2433
- Kendra Kelly, Regional Manager Northern District- Kidney Care Center, Illinois, (815) 641-1017
Timeline
Practice Manager
Kidney Care Center
04.2023 - Current
Practice Manager
Advanced Physicians
05.2018 - 04.2023
Medical Records Coordinator, Receptionist, OBGYN Tech, Billing
Obstetrics & Gynecology Dr Slotky & Dr Santiago MDSC
01.1999 - 03.2018
Bachelor of Healthcare Administration - Healthcare Administration
University Of Phoenix
High School -
Romeoville High School
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