Redesign existing online courses to increase student engagement by programming virtual interactions within the course
Ensure online courses meet accessibility standards and provide accessibility enhancements when needed
Ensure courses are compliant with Cengage online learning style guides and eLearning standards
Demonstrated strong organizational and time management skills while managing multiple projects.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
Consult with course SME and Multimedia designers to provide best practices in instructional design
Support SME and vendor onboarding
Anonymous course reviewer assessing learner experience, competitor content and providing strategic insights and actionable recommendations for internal teams.
Project Manager Learning and Development
Humana
08.2020 - 09.2025
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Analyzed project performance data to identify areas of improvement.
Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives.
Developed and implemented processes for streamlined vendor onboarding and training initiatives.
Enhanced vendor relationships by establishing clear communication channels and addressing concerns promptly.
Conducted regular vendor audits to ensure compliance with industry standards and company policies.
Senior Clinical Learning Designer
Humana Government Business
08.2014 - 09.2020
Collaborated with cross-functional teams to identify knowledge gaps and deploy associate learning plans
Mentored junior learning designers and learning systems specialists to foster skill development and ensure quality standards
Designed custom behavioral health courses tailored to client needs by using reality-based scenarios, interactive case studies and simulations
Identified and streamlined onboarding processes to reduce technical issues and reduce ramp up period by 1 week on average
Team Lead Onboarding 3,000 new associates in 6 months during government contract stand up phase.
Team Lead Learning Standards
Developed standardized learning evaluation tools
Developed standardized learning facilitation and SME certification tools
Developed workforce training programs to improve organizational efficiency
Planned and monitored implementation of technology-based learning programs
Facilitated synchronous virtual courses with consistent student engagement metrics of 98%
Increased students passing rate on course formative assessments at first attempt 92%
Created supplementary learning materials such as interactive job aids and screencast libraries to support students
Adjunct Faculty
Methodist College
01.2011 - 05.2020
Use a variety of instructional methodologies and technology to keep social science courses interesting and engaging
Designed and implemented clinical instructional strategies to enhance student learning outcomes.
Utilized simulation tools to create realistic patient scenarios for hands-on learning experiences.
Provided constructive feedback on student assignments, enabling them to improve their skills and achieve academic success.
Prepared students for licensure exams by reviewing relevant material and conducting practice tests.
Contributed significantly towards improvements within curriculum design through collaboration with interdisciplinary teams.
Maintained up-to-date knowledge of industry trends and best practices, integrating new techniques into course materials as needed.
Adjunct Faculty
Illinois Central College
01.2010 - 01.2019
Interim Coordinator Human Services Program 2013-2015
Online Faculty Fellows Mentor
Committee Member: Online Teaching and Learning
Guided mentees through online course development, enhancing skills and confidence in their online instruction.
Collaborated with leadership to align mentorship initiatives with organizational objectives and values.
Conducted regular one-on-one coaching sessions to address individual development needs, improving overall performance.
Psychotherapist
Private Practice
06.2003 - 06.2014
Private practice counseling services specializing in adult, family and relationship issues.
Gottman Therapy Practitioner
Treatment of addictions, generalized anxiety and mood disorders.
Psychological assessment for spinal cord stimulator patients.
Psychotherapist / Clinical Investigator
OSF Center For Health
06.2003 - 07.2012
Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders, diabetes and dementia
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
Sub-Investigator R331333-PAT-2001 A 4 week randomized multicenter double blind placebo and active controlled parallel group forced titration Phase IIB study. Comparing efficacy and safety of ascending doses of CG5503 Prolonged release up to 20 mg BID to placebo in subjects with moderate to severe pain due to OA
Sub-Investigator, MEM 1003-004. An 18 week multicenter phase II randomized double blind placebo controlled study to evaluate safety and efficacy of MEM 1003 in patients with mild to moderate Alzheimer's disease
Adjunct Faculty
Bradley University
08.2003 - 06.2007
Taught assigned courses in the department of Education, Leadership and Human Development.
Clinical Associate Mental Health
University Of Illinois College Of Medicine
01.2000 - 06.2002
Assistant Clinical Coordinator/Counselor
Proctor Hospital Addiction Recovery And Counseling
02.1994 - 05.2000
Education
Bachelor of Science -
Illinois State University
Normal, IL
05.1995
Master of Science - Counseling
University of Illinois
Urbana, IL
Psychology - Post Doc ABD
Adler School of Professional Psychology
Chicago, IL
Licensed Clinical Social Worker -
Illinois Department of Professional Regulation
03.1997
Licensed Marriage And Family Therapist
Skills
Blackboard
Moodle
Sakai
D2L
WebEx
Zoom
Corner Stone
Adobe Classroom
Articulate Storyline 360
Nearpod
Microsoft Office
Microsoft Teams
Skype for Business
Sharepoint
Poll Everywhere
Quiz Maker
Wrike
Certification
Online Teaching and Learning
Drug and Alcohol Counseling
Articulate Storyline 360
Learning Inspiration
"I am still learning"
-Michelangelo age 87
Timeline
Project Manager Learning and Development
Humana
08.2020 - 09.2025
Learning Designer
Cengage-Ed2Go
03.2020 - Current
Senior Clinical Learning Designer
Humana Government Business
08.2014 - 09.2020
Adjunct Faculty
Methodist College
01.2011 - 05.2020
Adjunct Faculty
Illinois Central College
01.2010 - 01.2019
Adjunct Faculty
Bradley University
08.2003 - 06.2007
Psychotherapist
Private Practice
06.2003 - 06.2014
Psychotherapist / Clinical Investigator
OSF Center For Health
06.2003 - 07.2012
Clinical Associate Mental Health
University Of Illinois College Of Medicine
01.2000 - 06.2002
Assistant Clinical Coordinator/Counselor
Proctor Hospital Addiction Recovery And Counseling