JULIE ALLARD
North Creek
Summary
Friendly and enthusiastic employee, able to learn new tasks quickly, and proficient in growing key customer relationships. Represent the establishment with a friendly, professional demeanor at all times. I have had many titles in my work history that have given me a true love of customer service on many levels. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
PSA
HHHN
Warrensburg
09.2023 - Current
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Facilitated client onboarding processes, ensuring a seamless transition and enhanced customer satisfaction.
- Monitored compliance with industry regulations, mitigating risks and ensuring adherence to best practices.
- Collaborated with cross-functional teams on project development, fostering a culture of teamwork and accountability.
- Maintained up-to-date knowledge of industry trends, applying insights to improve service delivery.
- Participated in team meetings to share updates and align on project goals, strengthening team cohesion.
- Provided administrative support for project coordination, enabling smooth operations and task completion.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
Education
GED -
Tufco High School
Hudson Falls, NY04-1986
Skills
- Active Listening
- Customer and Personal Service
- Reading Comprehension
- Public speaking
- Time management
- Monitoring safety
- Database management
- Word processing
- Payroll functions
- Telephone communication
- Filing systems management
- Office equipment operation
- Form completion
- Scheduling
- Event calendar management
- Document copying
- Report composition
- Information searching
- Work review
- Work procedure establishment
- Supply ordering
- Personal care administration
- Record keeping
- Housekeeping
- Client transportation
- Meal planning
- Client instruction and advising
- Communication assistance
- Patient care assistance
- Compliance monitoring
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Conflict resolution
- Relationship building
- Computer skills
- Flexible and adaptable
- Calm under pressure
- Dependable and responsible
- Customer service
- Patient care support
- Client onboarding
- Regulatory compliance
Certification
Formerly certified first aide CPR (Former CNA)
Contact Information
For further information please don’t hesitate to reach out to the above information.
Accomplishments
Core values winner
Timeline
PSA
HHHN
09.2023 - Current
GED -
Tufco High School