Also, worked at Lake Eye Associates from March 2008 to July 2014 as Ophthalmic assistant and front desk.
- Increased patient comprehension of treatment plans by effectively explaining procedures and addressing concerns.
- Ensured accurate patient records by diligently updating electronic health information systems with test results and medical histories.
- Prepared exam rooms and sterilized instruments for provider visits.
- Recorded clinical notes in electronic health records for patient visits.
- Supported front desk teams with insurance forms and patient intake.
- Coordinated appointment scheduling and patient flow across clinic departments.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Collected essential medical information and documented data in the EHR platform.