Julie Dyer
Penrose,CO
Summary
Dynamic Assistant Manager with a proven track record at Alta Convenience, excelling in customer service and team leadership. Enhanced operational efficiency by optimizing inventory management and fostering a collaborative work environment. Skilled in money handling and conflict resolution, driving employee engagement and satisfaction while maintaining budgetary controls.
Overview
26
26
years of professional experience
Work History
Assistant Manager
Alta Convience
07.2021 - 04.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Assistant Manager
Dollar General
01.2021 - 07.2021
Manager
Kwik Stop
08.1999 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma - General Studies
South High School
Pueblo,Co06.1972
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff supervision
- Task delegation
- Employee scheduling
- Operations management
Timeline
Assistant Manager
Alta Convience
07.2021 - 04.2025
Assistant Manager
Dollar General
01.2021 - 07.2021
Manager
Kwik Stop
08.1999 - 01.2021
High School Diploma - General Studies
South High School
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