Julie Ezzell
Keystone Heights,FL
Overview
19
19
years of professional experience
Work History
Procedure Scheduler/Front Office
Northeast Florida Cardiovascular Center
Jacksonville, Florida
09.2013 - Current
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Carried out front office duties utilizing data entry skills in framework of medical database
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
- Answered phone calls and messages for 4-physician [Type] medical facility, scheduling appointments and handling patient inquiries.4
- Answered phone calls and messages for 4-physician [Type] medical facility, scheduling appointments and handling patient inquiries
- Organized paperwork such as charts and reports for office and patient needs
- Supported providers in outpatient medical office through coordinating all administrative operations
- Located, checked in and pulled medical records for patient appointments and incomplete charts
Site Supervisor
Advanced Diagnostic Group
Jacksonville, FL
07.2013 - 09.2013
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Followed all appropriate procedures to minimize patient's exposure to radiation
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Maintained detailed records of test results by entering data and patient information into computer
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
Medical Front Office
Bahri Orthopedics & Sports Medicine Clinic
Jacksonville, FL
01.2003 - 06.2012
- Organized paperwork such as charts and reports for office and patient needs
- Carried out front office duties utilizing data entry skills in framework of medical database
- Managed master calendar and scheduled appointments for 5 providers based on optimal patient loads and clinician availability
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
- Answered phone calls and messages for 5-physician Orthopedic medical facility, scheduling appointments and handling patient inquiries
- Located, checked in and pulled medical records for patient appointments and incomplete charts
Education
Medical Insurance Billing
Concorde Career Institute
Jacksonville, FL07.2002
High School Diploma -
Edward H. White High School
Jacksonville, FL06.1998
Skills
- Call center operations
- Correspondence management
- Treatment planning
- Delivery scheduling
Timeline
Procedure Scheduler/Front Office
Northeast Florida Cardiovascular Center
09.2013 - Current
Site Supervisor
Advanced Diagnostic Group
07.2013 - 09.2013
Medical Front Office
Bahri Orthopedics & Sports Medicine Clinic
01.2003 - 06.2012
Medical Insurance Billing
Concorde Career Institute
High School Diploma -
Edward H. White High School
Similar Profiles
Alexander AlbertAlexander Albert
Clinical Rotation IV at Cardiovascular Center Of Central FloridaClinical Rotation IV at Cardiovascular Center Of Central Florida
Carla SeijoCarla Seijo
Certified Clinical Medical Assistant at The Cardiovascular Center of FloridaCertified Clinical Medical Assistant at The Cardiovascular Center of Florida
Lorna FigueroaLorna Figueroa
Senior Medical Assistant at The Cardiovascular Center of FloridaSenior Medical Assistant at The Cardiovascular Center of Florida
Jenny GoetzmanJenny Goetzman
Caregiver at Park of the PalmsCaregiver at Park of the Palms
Cara HayesCara Hayes
Customer Service Representative at CLAY ELECTRIC COOPERATIVE, INC.Customer Service Representative at CLAY ELECTRIC COOPERATIVE, INC.