Julianne Farrar
Orlando,FL
Summary
Versatile and results-driven professional with extensive consumer experience, adept in office administration and Microsoft Office Suite. Excelled in event coordination and reception oversight, enhancing company culture and operational efficiency. Proven ability to manage sensitive information and streamline processes, achieving significant improvements in patient and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
AdventHealth MedicalGroup
11.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted in onboarding new providers, providing workflow materials, and coordinating credentialed privileges to ensure smooth integration into the team.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for reimbursement and CME purposes.
- Managed incoming/outgoing phone, email correspondence and faxes.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Patient Care Coordinator
AdventHealth MedicalGroup
01.2023 - 11.2023
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience in clinic.
Front Desk Receptionist
AdventHealth MedicalGroup
07.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Logistics Team Member
IKEA Group
06.2021 - 07.2022
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
Customer Service Representative
IKEA Group
01.2020 - 06.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Merchandising Associate
IKEA Group
12.2017 - 01.2020
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
Sales Clerk
SeaWorld Parks & Resorts
08.2015 - 12.2017
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
Sales Associate/Laser Engraver
Things Remembered
11.2014 - 12.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL01.2018
High School Diploma -
Freedom High School
Orlando, FL05.2014
Skills
- Office Administration and support
- Microsoft Office Suite
- Scheduling and calendar management
- Deadline-oriented
- Event Coordination
- Reception oversight
Languages
Spanish
Native or Bilingual
Korean
Limited Working
Timeline
Administrative Assistant
AdventHealth MedicalGroup
11.2023 - Current
Patient Care Coordinator
AdventHealth MedicalGroup
01.2023 - 11.2023
Front Desk Receptionist
AdventHealth MedicalGroup
07.2022 - 01.2023
Logistics Team Member
IKEA Group
06.2021 - 07.2022
Customer Service Representative
IKEA Group
01.2020 - 06.2021
Merchandising Associate
IKEA Group
12.2017 - 01.2020
Sales Clerk
SeaWorld Parks & Resorts
08.2015 - 12.2017
Sales Associate/Laser Engraver
Things Remembered
11.2014 - 12.2017
Associate of Arts - General Studies
Valencia College
High School Diploma -
Freedom High School
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