Julie Foden
Hamilton,ON
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with over 20 years history of successful industry performance.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Business Manager
Sicard Rv
02.2005 - 05.2022
- Spearheaded business operations by consistently seeking methods to improve profitability through cost containment and revenue generation.
- Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Attended trade shows through out the year, to ensure our products and services were being advertised.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Branch Manager
Ontario Civil Service Credit Union.
01.1999 - 02.2003
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Recommended loan approvals and denials based on customer loan application reviews.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Account Manager
CIBC
03.1991 - 03.1999
- Spearheaded business operations by consistently seeking methods to improve profitability through cost containment and revenue generation.
- Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Attended trade shows through out the year, to ensure our products and services were being advertised.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Education
Artistry 101 - Floral
Cambridge School of Flowers
CambridgeBusiness
Mohawk College of Applied Arts And Technology
Hamilton, ON05.1993
Interior Design
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON05.1990
Advanced. -
Parkside High School
Dundas, ON06.1984
Skills
- Direct Sales
- Customer Relations
- Sales Tracking
- Time Management
- Records Organization and Management
- Team Leadership
- Detail Oriented
- Goal Setting
- Problem Solver
- Customer service
- Project management
- Employee management
- Negotiation
- Documentation proficiency
- Consulting
Certification
Georgian College February 2005
Ontario Motor Vehicle Industry Council
June 2003
Certified Financial Planner
March 1995
Canadian Mutual Funds
Timeline
Business Manager
Sicard Rv
02.2005 - 05.2022
Branch Manager
Ontario Civil Service Credit Union.
01.1999 - 02.2003
Account Manager
CIBC
03.1991 - 03.1999
Artistry 101 - Floral
Cambridge School of Flowers
Business
Mohawk College of Applied Arts And Technology
Interior Design
Sheridan College Institute of Technology And Advanced Learning
Advanced. -
Parkside High School