Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Fonzo

Summary

Dynamic human resources leader with 15+ years of progressive experience in domestic/global technology-driven marketplaces from start-ups, turnarounds, growing existing businesses, and M&As. Business leader specializing in building the Company's human capital capability – aligning structure, building staff/skills and systems/processes to drive growth, innovation, and continuous improvement.

Overview

17
17
years of professional experience

Work History

VP of HR

Lucent Health Solutions
04.2023 - Current
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission
  • Maintained human resources regulatory compliance with local, state and federal laws
  • Coordinated work activities for HR managers, specialists and recruiting agents
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency
  • Liaised between multiple business divisions to improve communications
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct
  • Structured compensation and benefits according to market conditions and budget demands
  • Conducted company-wide town hall meetings to convey updates
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws

Head of Human Resources and US HR Leader

Holcim (formerly Firestone Building Products)
12.2020 - 03.2023

Post divestiture from Bridgestone Americas, serve as both Head of HR and US HR Leader

As Head of Human Resources:

  • Developed and executed full-scale HR department, policies, programs, systems, and operations for multi-site, international company
  • Employee Relations champion, with thoughtful focus on root cause, education, and communication
  • Aligned HR Strategy with business goals and objectives
  • Created Employee Engagement, DE and I, and Learning and Development Strategy-implementation final in July 2022
  • Stood up new HRIS, Time and Attendance, and Payroll systems
  • Completed benefits assessment, RFP review, and benefits harmonization for medical and ancillary plans
  • Redesigned the Human Resources organization, centralized Talent Acquisition, and grew the team from 5 to 25
  • Stabilized HR Ops and Payroll functions
  • Designed and implemented ROB HR functions-midyear reviews, talent review, IDPs for top talent/succession plans, succession planning, merit design, year-end performance planning and review, both variable and long-term incentive plans
  • Develop and lead the Company's comprehensive Total Rewards strategy leveraging compelling and equitable compensation and benefits programs that will attract and retain talent
  • Conduct a Total Rewards assessment, inclusive of compensation programs including executive compensation, operating structure, process, and technology
  • Partner closely with Talent Operations on data and the HRIS system, including the evaluation and implementation of any future changes to the HRIS system
  • Lead the proposal, development, implementation, and iteration of a Total Rewards plan that aligns with the business and is inclusive of all rewards (base salary, short and long-term incentives) and (health and welfare, 403(b)/retirement, voluntary benefits, and wellness initiatives)
  • Proactively provides recommendations and insights on the total rewards strategy, ensuring salary and benefit programs are best in class and market competitive to attract and retain top qualified talent
  • Serves as point of contact to related vendors and brokers to ensure program success, compliance, and to resolve any related issues
  • Coordinates communication and materials regarding all related employee programs
  • Function as M&A lead through 4 independent acquisitions
  • Partnered with Finance develop HR operational budget
  • Engagement Survey results and action plans reviewed and communicated; Fast follow with thoughtful action plans
  • Lead and mentor an organization of 25; 13 direct reports

As US HR Leader:

  • Manage 6 HRMs to supports 15 manufacturing facilities; 2 union plants
  • Ensure HR and Operations alignment

VP HR

FLEETCOR
04.2018 - 09.2020
  • CHRO for finance, payments, and bioscience divisions.
  • Strategic business leader with Board-level experience specializing in global human capital leadership.
  • Trusted advisor and partner to CEO / C-suite with significant Board-level interface and exposure to public company governance protocols and executive compensation practices.
  • Strategic business leader with active management involvement in shaping the company's long range vision and strategy - and aligning the people and organization to create long-term shareholder value.
  • Direct involvement in the planning and implementation of business development and expansion strategies in complex, multi-cultural commercial environments including customer interface, evaluating and integrating global acquisitions, international green-field/start-ups, and redesigning “go-to-market” approaches.
  • Designed and introduced talent assessment and leadership development programs utilized at the Board of Directors level and throughout the organization to unlock individual/team potential to a competitive advantage.
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Reduced safety incidents by 17% by training and teaching risk management techniques, hazard identification, quality checks and documentation.
  • Conducted safety audits and investigated plant quality issues.
  • Developed safety training procedures and documented into manuals for distribution to all staff members.
  • Catalyst for building strong talent pools, customer-centric leadership teams, and top-tier performance cultures.
  • Led professional staff of up to 15.
  • Streamlined and directed occupational safety trend and current hazards analyses.

VP HR

Synchrony Financial
01.2016 - 04.2018
  • HR Leader for startup/fintech organization, post separation from GE Capital.
  • Provide full-scale operational and strategic support to executives, senior leaders, and employees for corporate and plant organizations.
  • Responsible for safety-programs, training and deliverables.
  • Serve as HR PM for strategic initiatives, including hyper-growth, onboarding, and M & A.
  • Achieved employee satisfaction ratings above 95% with all benefits programs for 2-year period.
  • Placed in Great Place to Work top 100 for 2 years in a row.
  • Best Site safety records for 9 straight quarters.
  • Acted as Affirmative Action Program sponsor and site HR Executive of 2500 employees.
  • Translate and align business needs into HR solutions.
  • Lead large-scale re-organizations from inception.
  • Develop and implement mentoring program for corporate roll out.
  • Function as a generalist to provide career development, compensation development and salary planning, grievance counseling, policy and procedure development and implementation, and multi-site management functions.
  • Manage benefits and vendor agreements, and final agreements with all vendors.
  • Manage individual and group training programs in personnel development, technical training, and work-life quality.
  • Provide full-service HR support to 650+ client group and manage a global de-centralized team.
  • Develop and lead of professional team of 8.

HR Director

Expedia
10.2013 - 11.2015
  • HR Leader for CFO, SVP of Digital Marketing, and VP of online and offline businesses, as well as each respective global organization.
  • Lead agile organizational modeling to meet rapid growth/expansion, M & A needs, business goals, and organizational effectiveness.
  • Core HR Project team leader for rapid growth initiatives, onboarding development, and acquisition integration.
  • Mentor and manage junior HRBPs for growth and development.
  • Develop leadership, career path models, and succession plans for client groups.
  • Develop and facilitate HR training as part of both business and HR-operational business requirements, including performance review, compensation, talent development, and interviewing.
  • HR PMO team lead in employee training programs, employee engagement survey tools, talent development/management tools-including business needs assessment, data analysis, and results communications/recommendations.
  • Provide support in performance management, competency assessment and succession planning processes- SAP/SuccessFactors profile, performance, succession and calibration configuration and testing experience (v12) as well as Workforce Analytics and reporting experience to meet critical business timelines.
  • Provide both strategic and practical operational guidance to global client groups of over 750.
  • Interim HRBP for Marketing, Product, and Global Market Management-both North and Latin America.
  • Lead and mentor team of 5.

Senior HR Manager

GE Capital
10.2006 - 11.2013
  • Provide both executive and employee HR support for GE-Technology, Manufacturing, Sales/Commercial, Finance, Marketing, and Strategy P & Ls.
  • Provides leadership, training and support for planning and conducting effective labor contract negotiations.
  • Provided advice and training as needed in areas of contract administration, such as grievance/arbitration, breaking past practice, mid-contract changes, developing memorandum of agreements, and interpreting contract provisions.
  • Maintained solid collaborative relationships with the Employment & Labor Law Center of Excellence (COE), Compensation & Benefits COE, Supply Chain, HR Business Partners, and other key stakeholders.
  • Identify business requirements and develop the ERP Global Blueprint within the area of human resources- SuccessFactors modules and HCM on-premise areas including: Benefits, Organizational Management, Personnel Management, Time Management, Payroll, ESS/MSS, Performance Management, Compensation, Personnel Development and Succession Planning.
  • Assessed overall company safety, identified areas in need of improvement and spearheaded changes to protect personnel.
  • Evaluated current safety program standards and program performance, identified trends and implemented corrective actions.
  • Oversaw safety strategy progress and maintained compliance with deadlines to support standards and process optimization for over 4 locations with 850 employees.
  • Investigated industrial accidents, injuries or occupational diseases to determine causes and preventive measures.
  • In addition, identify best practices and organizational efficiencies, as well as coach and train managers to properly apply human resource policies and procedures, and act as an agent of change.
  • Leads or advises on other labor & employee relations initiatives as required.
  • Provide strategic and organizational development, change management, communication and measurement, globalization, executive compensation, total rewards, employee benefit plans, sales and marketing compensation plans, and workforce planning for client groups.
  • Develop and implement mentoring program for corporate roll out.
  • Function as a generalist to provide career development, compensation development and salary planning, grievance counseling, policy and procedure development and implementation, and multi-site management functions.
  • Serve as PM for HR Operations, including hyper-growth initiatives of 300%- recruitment, onboarding, talent management, and communications.
  • Lead and mentor team up to 5.

Education

Master of Science - Counseling Psychology

Gannon University
Erie, PA

Bachelor of Art - Spanish

Clarion University
Clarion, PA

Skills

  • Strategic leader with proven ability to design, implement and manage global initiatives, teams, and programs
  • Internationally recognized for DEIB and Leadership
  • Start-up, Pre-IPO, B2B, and B2C Experience
  • Trusted advisor and advocate to employees, managers, and executives
  • Player-coach type leader, flexing between strategic and tactical work
  • Lead succession planning, work planning, business operations, and change management initiatives
  • Strategic and HR Executive experience with scaling, hyper-growth, mergers, and acquisitions
  • Instrumental as an agent of change, driving effective and collaborative results
  • Lead employee and leadership development, diversity programs, and employee relations to support global organizations
  • Strong analytical skills, resourceful, collaborative, agile performer, and recognized influencer
  • Fluent in Spanish and Italian

Timeline

VP of HR

Lucent Health Solutions
04.2023 - Current

Head of Human Resources and US HR Leader

Holcim (formerly Firestone Building Products)
12.2020 - 03.2023

VP HR

FLEETCOR
04.2018 - 09.2020

VP HR

Synchrony Financial
01.2016 - 04.2018

HR Director

Expedia
10.2013 - 11.2015

Senior HR Manager

GE Capital
10.2006 - 11.2013

Master of Science - Counseling Psychology

Gannon University

Bachelor of Art - Spanish

Clarion University
Julie Fonzo