Julie Michelle Franken
San Antonio,TX
Summary
Experienced nurse with over 9 years of leadership in clinical operations, education, and process improvement. Proven expertise in managing multidisciplinary teams, optimizing patient outcomes, and leveraging technology to enhance healthcare delivery. Skilled in Electronic Medical Record (EMR) audits, compliance management, and evidence-based protocol development. Recognized for excellence in education and collaboration, with accolades including the “You Make a Difference Spirit” Award and contributions to award-winning healthcare teams. Dedicated to bridging clinical workflows with innovative informatics solutions to support high-quality patient care across the continuum of care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Nurse - Neonatal Intensive Care Unit (NICU)
United States Air Force- Brooke Army Medical Center
10.2023 - 01.2025
- Patient Outcomes Expert responsible for completing Electronic Medical Record (EMR) audits, analyzing data, and collaborating with interdisciplinary teams to improve and optimize EMR
- Electronic Competency Folder manager ensuring compliance with certification and license requirements for nurses, medical technicians, and admin staff with 100% compliance with TJC requirements
- Charge nurse responsible for overseeing daily operations of a level 3 NICU, including assigning and delegating tasks and patient load to nurses and medical technicians to ensure optimal patient outcomes
- Collaborates with multidisciplinary teams to optimize patient care of the neonate with complex disease processes
- Winner of 'You Make a Difference Spirit' Award for providing quality patient care and volunteering to precept and educate Practical Nursing Course students (PNC)
Clinical Nurse - Neonatal Intensive Care Unit (NICU)
United States Air Force- United States Naval Hospital Okinawa
09.2020 - 09.2023
- Unit scheduler ensuring safe patient loads for 32 nurses and medical technicians and enabling the deployment of ground and air transport teams to deliver critically ill infants to higher echelon of care
- Project manager leading a team of 20 personnel winning award from senior leadership for recognition of a job well done
- The Joint Commission (TJC) representative conducting unit inspections and tracers to ensure compliance and safe patient environment
- Charge nurse responsible for overseeing daily operations of a level 2 plus NICU, including assigning and delegating tasks and patient load to nurses and medical technicians to ensure optimal patient outcomes
- Neonatal Resuscitation Program instructor, educating hospital staff
- Sugar, Temperature, Airway, Blood pressure, Lab work, and Emotional Support (STABLE) Lead instructor, educating healthcare professionals
Clinical Nurse - Neonatal Intensive Care Unit (NICU)
United States Air Force- Landstuhl Regional Medical Center
05.2018 - 09.2020
- Neonatal Critical Care Air Transport Team coordinator ensuring staff education and preparation of transport
- Chart auditor ensuring EMR standards of care compliance
- Co-led process improvement project with multidisciplinary team; implemented developmental protocol leading to increased safety outcomes
- Charge nurse responsible for overseeing daily operations of a level 2 plus NICU, including assigning and delegating tasks and patient load to nurses and medical technicians to ensure optimal patient outcomes
- Collaborates with multidisciplinary team to optimize patient care of the neonate with complex disease processes
Clinical Nurse - Neonatal Intensive Care Unit (NICU)
Phoenix Children's Hospital
10.2015 - 03.2018
- Comprehensive nursing care for the critically ill neonate in a Level 4 NICU
- Management and coordination of the patient requiring preparation and recovery from surgery, mechanical ventilation, nitric therapy, therapeutic hypothermia, exchange transfusion, and ECMO
- Floated to cardiovascular ICU and Pediatric ICU upon request providing excellent care to the critically ill patient 1 year and younger
Education
Bachelor of Science - Nursing
New Mexico State University
Las Cruces, NM05.2014
Skills
- Cerner/Genesis utilization
- EHR analyst
- Technical liaison
- Hospital Staff Education
- Quality improvement
- Interpersonal communication
- Organizational skills
- Team collaboration
- HIPAA compliance
Certification
- Basic Life Support (BLS)
- Advanced Life Support (ALS)
- Neonatal Resuscitation Program (NRP)
- Sugar, Temperature, Airway, Blood pressure, Lab work, and Emotional Support (S.T.A.B.L.E.)
- Pediatric Advanced Life Support (PALS)
- Registered Nurse Certified in Neonatal Intensive Care (RNC-NIC)
Credentials
- RN License in Arizona and Texas
Timeline
Clinical Nurse - Neonatal Intensive Care Unit (NICU)
United States Air Force- Brooke Army Medical Center
10.2023 - 01.2025
Clinical Nurse - Neonatal Intensive Care Unit (NICU)
United States Air Force- United States Naval Hospital Okinawa
09.2020 - 09.2023
Clinical Nurse - Neonatal Intensive Care Unit (NICU)
United States Air Force- Landstuhl Regional Medical Center
05.2018 - 09.2020
Clinical Nurse - Neonatal Intensive Care Unit (NICU)
Phoenix Children's Hospital
10.2015 - 03.2018
Bachelor of Science - Nursing
New Mexico State University