Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Julie Frazier Merritt

Julie Frazier Merritt

Community Manager
Portland,OR

Summary

Dynamic, results-driven professional with extensive experience in site management, dedicated to driving organizational success. Proven expertise in overseeing large operations and adapting to the unique challenges of smaller environments. Strong track record in enhancing employee retention through effective leadership, fostering a culture of empowerment and growth. Committed to contributing to long-term company vision by nurturing talent and promoting a collaborative workplace.

Overview

10
10
years of professional experience

Work History

Community Manager

The Vera - BrightHaven
03.2025 - Current

Oversaw the execution of 203-unit tax credit initiatives, collaborating with various stakeholders to drive project success. Led efforts to integrate project-based vouchers within HUD and VASH frameworks. Championed effective communication strategies to align team objectives with project goals.

Executed monthly rent collection activities, ensuring compliance with lease agreements and enhancing tenant relations.

Monitored and reported on weekly vacancy trends to facilitate timely hiring decisions.

Oversaw comprehensive file audits to ensure adherence to regulatory requirements. Collaborated with cross-functional teams to address identified issues and enhance operational efficiency. Championed best practices in documentation management to improve overall compliance.

Coordinated and managed annual recertification activities, ensuring all necessary documentation and training were completed.

Managed the move-in application process, optimizing workflow to enhance resident onboarding. Led efforts to streamline documentation procedures, improving compliance and reducing processing time. Coordinated with cross-functional teams to resolve application issues, fostering a seamless transition for new residents.

Coordinated all aspects of move-out process, including inspections and final documentation.

Executed eviction filing procedures to ensure compliance with legal standards.

Reviewed and documented monthly variance reports, highlighting discrepancies and providing actionable insights.

Community Manager

Hazel Ying Lee Apartments - Key Property Service, Inc
01.2024 - 02.2025
  • Oversaw development of 206-unit tax-credit project-based voucher multi-family site. Coordinated with stakeholders to align project goals with community needs. Drove initiatives to enhance project efficiency and compliance.
  • Engaged in partnership with IRCO and Cornerstone to streamline case management operations.
  • Led weekly strategic meetings with ownership team to evaluate project status and drive decision-making. Coordinated discussions to align team objectives with organizational goals. Fostered an environment of collaboration to enhance team performance and accountability.
  • Analyzed and verified monthly rent collection data to identify discrepancies and ensure timely resolution.
  • Managed accounts receivable functions to maintain accurate financial records and support cash flow management.
  • Developed community engagement initiatives to enhance resident satisfaction and participation.
  • Collaborated with maintenance teams to address resident concerns and ensure timely resolutions.

Property Manager

The Joyce - Pinehurst Management
04.2023 - 01.2024
  • Facilitated creation of 66-unit tax-credit permanent supportive housing to address homelessness and provide stability.
  • Led partnerships with Home Forward, CPAH, Cascadia Health, and NARA to enhance service delivery and community impact. Oversaw collaborative projects to align organizational goals and improve client outcomes. Fostered relationships with stakeholders to drive strategic initiatives.
  • Reviewed and validated M/I and M/O documents to maintain accuracy and integrity in documentation.
  • Oversaw timely processing of accounts receivable and accounts payable transactions to support organizational cash flow.
  • Reviewed and verified resident files to support quality assurance and enhance operational efficiency.

Property Manager

Tenderloin Family Housing - CCDC
08.2022 - 03.2023
  • Administered daily activities and maintenance for 182-unit tax-credit housing development, focusing on operational efficiency and tenant relations.
  • Administered management of 10 commercial retail properties, coordinating parking logistics to enhance customer access and convenience.
  • Oversaw and streamlined monthly rent collection activities, enhancing operational efficiency and cash flow management.
  • Facilitated monthly resident meetings to address community concerns and gather feedback. Collaborated with residents to enhance engagement and participation. Supported initiatives aimed at improving resident satisfaction.
  • Engaged with Tenderloin community organizations to strengthen outreach and resource availability for youth programs.
  • Engaged with mayor's housing office to develop strategies for supporting homeless populations.
  • Oversaw training programs for new hires to foster skill development. Led monthly meetings to align team objectives and drive performance improvements.
  • Oversaw maintenance staff to optimize operational efficiency and service quality. Coordinated training sessions to enhance team skills and knowledge. Fostered a collaborative atmosphere to improve team performance and morale.

Resident Manager I

Estrella Vista - EAH Housing
02.2022 - 08.2022
  • Directed management of 87-unit tax-credit home to enhance resident satisfaction and operational efficiency.
  • Oversaw and streamlined monthly rent collection procedures, enhancing operational efficiency and tenant compliance.
  • Coordinated and managed mass annual recertification efforts, streamlining workflows and ensuring timely completion of all necessary documentation.
  • Led weekly staff meetings to align team objectives and enhance training initiatives. Championed professional development by implementing targeted training programs. Fostered a culture of continuous improvement through regular feedback and collaboration.
  • Reviewed data and prepared detailed weekly compliance reports for management review and decision-making.

Property Manager

Stanford Hotel - Swords to Plowshares
06.2016 - 02.2021
  • Coordinated all aspects of 136-unit Section 8 project, focusing on tenant satisfaction and regulatory adherence.
  • Oversaw monthly rent collection activities, ensuring compliance with lease agreements and prompt tenant communication.
  • Supervised and developed a staff of 20+ employees, fostering a collaborative work environment.
  • Facilitated partnerships with agencies to address the needs of homeless veterans effectively.


Education

High School Diploma -

Merced Union High School
Merced, Ca

Skills

  • Community engagement
  • Tenant and eviction laws
  • Daily operations management
  • Property inspections
  • Resident relations
  • Employee performance management
  • Staff training
  • Property management
  • Financial budgeting and reporting
  • Operations management
  • Property tours and inspections
  • Conflict handling
  • Administrative support
  • Team Training
  • Critical thinking
  • Policy enforcement

Accomplishments

  • CPO Certified (May, 2013)
  • USDA-RD Certified (June, 2003)
  • HUD certified (September, 2009)
  • Tax-Credit Certification (April, 2014)

Timeline

Community Manager

The Vera - BrightHaven
03.2025 - Current

Community Manager

Hazel Ying Lee Apartments - Key Property Service, Inc
01.2024 - 02.2025

Property Manager

The Joyce - Pinehurst Management
04.2023 - 01.2024

Property Manager

Tenderloin Family Housing - CCDC
08.2022 - 03.2023

Resident Manager I

Estrella Vista - EAH Housing
02.2022 - 08.2022

Property Manager

Stanford Hotel - Swords to Plowshares
06.2016 - 02.2021

High School Diploma -

Merced Union High School
Julie Frazier MerrittCommunity Manager