Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julie Ganno

Watertown,MA

Summary

Dynamic Site Manager at CSS Day Habilitation with expertise in compliance management and staff training. Proven track record in implementing behavioral programs and fostering team collaboration. Adept at crisis intervention and performance evaluation, ensuring high-quality support for individuals with developmental disabilities while maintaining rigorous standards. Committed to enhancing member engagement and advocacy.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Site Manager

CSS Day Habilitation, Vinfen
Watertown, MA
01.2024 - Current
  • Managed daily operations of a day habilitation program for adults with developmental disabilities.
  • Ensured compliance with internal and external licensing, certification, and accreditation standards.
  • Implemented and assessed behavioral clinical programs and treatment plans for individuals.
  • Maintained accurate documentation of daily data sheets, progress notes, and reviews per regulations.
  • Supervised 17 staff members to enhance program delivery and support.
  • Developed daily activity and staff assignment schedules to optimize resource allocation.
  • Trained new employees and facilitated career advancement from instructor to specialist or manager.
  • Collaborated with therapeutic team to create personalized treatment plans for 38 individuals.

Babysitter

Watertown, MA
05.2016 - Current
  • Babysitter for my nephews from birth to the present. They are 9 and 6 years old.

Developmental Specialist

CSS Day Habilitation, Vinfen
Watertown, MA
01.2023 - 01.2024
  • Promoted to Site Manager in January 2024.
  • Engaged Day Hab members daily, tailoring support based on individual needs.
  • Documented daily data on member objectives and ensured compliance with established plans.
  • Supported member participation while honoring their right to choose involvement.
  • Collaborated with therapeutic team to refine member objectives as necessary.
  • Prepared monthly progress reports for all assigned members.
  • Contributed to meal preparation, setup, and feeding for members.
  • Provided personal care assistance, including toileting support.

Instructor

CSS Day Habilitation, Vinfen
Watertown, MA
06.2022 - 08.2022
  • Promoted to Developmental Specialist role in January 2023.
  • Provided daily support to Day Hab members by adapting to individual needs.
  • Collected data regularly for tracking progress on members' goals.
  • Facilitated community outings to promote social engagement.
  • Ensured safety and cleanliness of day program environment through routine cleaning activities.

Van Monitor

JSC Transportation
Waltham, MA
03.2022 - 06.2022
  • Facilitated safe transit for children with developmental disabilities between school and home.
  • Prioritized comprehensive safety, safeguarding mental, physical, and emotional health of children.

Cashier

Walgreens
Newton, MA
05.2014 - 02.2016
  • Operated cash register, maintained stock levels, managed phone inquiries, and fostered positive interactions with customers and coworkers.

Employment Support Specialist - Day Habilitation

WCI
Waltham, MA
04.2003 - 04.2010
  • Engaged Day Hab members daily, tailoring support to individual needs.
  • Facilitated biweekly Human Rights meetings to promote member advocacy.
  • Collected daily data to track progress on members' objectives.
  • Provided automotive transport for community outings to enhance participation.
  • Maintained a safe and clean environment through daily cleaning assistance.
  • Served as Human Rights Officer, ensuring compliance with policies.
  • Supported members during community outings, fostering social interaction.
  • Adapted engagement techniques based on personal dynamics of members.

Education

Psychology

Bridgewater State University
Bridgewater, MA
05.2012

some college level studies completed but no degree -

Mass Bay Community College
Wellesley, MA
05.2008

High School Diploma -

Mount Alvernia High School
Newton, MA
05.2002

Skills

  • Compliance management
  • Behavioral program implementation
  • Staff training
  • Data collection
  • Crisis intervention
  • Human rights advocacy
  • Program scheduling
  • Team collaboration
  • Performance evaluation
  • Progress tracking
  • Effective communication
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Staff management
  • Flexibility and adaptability

Certification

  • First Aid/CPR
  • Safety Care

Timeline

Site Manager

CSS Day Habilitation, Vinfen
01.2024 - Current

Developmental Specialist

CSS Day Habilitation, Vinfen
01.2023 - 01.2024

Instructor

CSS Day Habilitation, Vinfen
06.2022 - 08.2022

Van Monitor

JSC Transportation
03.2022 - 06.2022

Babysitter

05.2016 - Current

Cashier

Walgreens
05.2014 - 02.2016

Employment Support Specialist - Day Habilitation

WCI
04.2003 - 04.2010

Psychology

Bridgewater State University

some college level studies completed but no degree -

Mass Bay Community College

High School Diploma -

Mount Alvernia High School