Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Geist

El Dorado,AR

Summary

professional with extensive experience in customer service and banking, notably at BancorpSouth. Proven track record in relationship building and dispute resolution, enhancing customer satisfaction. Skilled in financial transactions and account management, consistently delivering results while maintaining a calm demeanor under pressure. Committed to exceeding client expectations and driving service excellence.

Overview

2027
2027
years of professional experience

Work History

Member Service Representative

Lion Federal Credit Union
El Dorado, AR
04.2024 - Current

Opened all customer accounts. Assisted with loan processing. Performed teller duties. Answered phone inquiries and managed filing tasks. Provided customer support in various capacities.

Bank Manager

BancorpSouth/Cadence Bank
El Dorado, AR
05.2003 - 03.2024

I started out being a teller/vault teller. I eventually became the teller supervisor and open accounts. Then I worked my way up to bank manager.

Dental Assistant

Dr. Larry Sipes
El Dorado, AR
2001 - 2003
  • Assisted in patient preparation and comfort during dental procedures.
  • Managed sterilization of instruments and equipment to ensure compliance with safety standards.
  • Recorded patient histories and vital signs accurately for dentist review.
  • Educated patients on oral hygiene practices and post-operative care instructions.
  • I answered phones, made appointments and helped with insurance.

Education

Computer Science

Saac
El Dorado, AR

Skills

Customer service

Relationship building

Financial transactions

Customer support

Transaction processing

Dispute resolution

Account management

Issue resolution

Product recommendations

Complaint handling

Sales strategy

Service upselling

Service recommendations

Product sales

Banking

Account reconciliation

Document processing

Payment processing

Healthcare

Point-of-sale system

Calm and professional under pressure

Problem resolution

Computer skills

Customer relations

Understanding customer needs

Product knowledge

Professional telephone demeanor

Administrative and office support

Issue and complaint resolution

Calm under pressure

De-escalation techniques

Staff education and training

Timeline

Member Service Representative

Lion Federal Credit Union
04.2024 - Current

Bank Manager

BancorpSouth/Cadence Bank
05.2003 - 03.2024

Dental Assistant

Dr. Larry Sipes
2001 - 2003

Computer Science

Saac
Julie Geist