Dynamic Senior Tax Analyst with extensive experience in leading teams to optimize tax preparation workflows. Known for fostering collaboration and mentoring new hires, resulting in improved compliance and operational efficiency.
Work History
Team Leader/Senior Tax Analyst
5 Years 7 Months
H&R Block | 01.2021 - Current
Led team to achieve efficient tax preparation processes, enhancing client satisfaction and retention.
Mentored staff on compliance regulations, ensuring accurate application of tax laws and policies.
Streamlined workflow procedures, resulting in reduced turnaround times for client service requests.
Assist new hires, improving onboarding efficiency and knowledge retention.