Summary
Overview
Work History
Education
Skills
Certification
Security Clearances
Timeline
Generic

JULIE GIBBONS, CPC-A, CPB

Santa Maria,CA

Summary

Medical Coding and Billing with current certifications in both. Years of past experience working in the field. Certificate of completion in AAPC's EHR-EMS Specialist course. Currently in an externship program to gain experience and remove the Apprentice classification from CPC Certification. Owned/Manged a successful business which unfortunately closed at the beginning of the pandemic. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Transcriptionist

National Capital Contractors
10.2020 - Current
  • Provided transcripts for Federal Government agencies including Social Security and Department of Justice with security clearance for each.
  • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
  • Verified accuracy of transcribed material prior to finalization.
  • Reviewed completed reports for proper formatting, grammar, and sentence structure.

Transcriptionist

GMR Transcription
03.2018 - 06.2020
  • Transcription services including medical, legal, and general files, involving research for accuracy of names, events, locations, etc.
  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
  • Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
  • Verified accuracy of transcribed material prior to finalization.
  • Reviewed completed reports for proper formatting, grammar, and sentence structure.
  • Strived to deliver transcribed documents to appropriate personnel on time to increase chances of future collaboration.

Owner/Manager/Operator Manager

Five Star Grafix Inc
04.2006 - 12.2020
  • Oversaw and participated in all aspects of business management.
  • Day to day operations of a sign and graphics business as well as managing employees and doing bookkeeping.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
  • Followed through with client requests to resolve problems.
  • Kept accurate records to document customer service actions and discussions.
  • Created and reviewed invoices to confirm accuracy.
  • Accomplished multiple tasks within established timeframes.

Administrative Assistant

Santa Maria Care Canter
02.1994 - 10.2000
  • Day to administrative duties including light bookkeeping and payroll, customer service with residents and families.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted development and implementation of new administrative procedures.
  • Managed department budgets and generated financial reports for management review.

Receptionist, Back Office, Cardiac Technician

Dr RK Setty
04.1983 - 06.1996
  • Functioned in many capacities including, including back office, cardiac treating, medical records and transcription
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Organized office operations, leading daily activities and controlling correspondence.

Cardiac Monitor Observer and Unit Clerk

Maria Medical Center
06.1982 - 04.1983
  • Also worked here intermittently over the years in the cardiovascular lab assisting with stress echoes
  • Answered unit calls and took messages for healthcare staff to maximize team productivity in the critical care unit.
  • Observed te cardiac monitors throughout my shift and notified staff of any life threatening irregularities immediately.

Education

Certification - CPC-A, CPB

AAPC
Salt Lake City, UT
08.2023

Certificate - Nursing

Allan Hancock College
Santa Maria, CA
04.1983

Skills

  • Medical Coding and Billing
  • Medical Terminology (10 years)
  • Medical Records (10 years)
  • Medical Office Experience (10 years)

Certification

Certified Professional Coder

Certified Professional Billler

Security Clearances

Department of Homeland Security

Social Security Administration

Timeline

Transcriptionist

National Capital Contractors
10.2020 - Current

Transcriptionist

GMR Transcription
03.2018 - 06.2020

Owner/Manager/Operator Manager

Five Star Grafix Inc
04.2006 - 12.2020

Administrative Assistant

Santa Maria Care Canter
02.1994 - 10.2000

Receptionist, Back Office, Cardiac Technician

Dr RK Setty
04.1983 - 06.1996

Cardiac Monitor Observer and Unit Clerk

Maria Medical Center
06.1982 - 04.1983

Certification - CPC-A, CPB

AAPC

Certificate - Nursing

Allan Hancock College

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JULIE GIBBONS, CPC-A, CPB