Julie Girth
Humble,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
Work History
Assistant General Manager
Swissport 3P Amazon -Cargo
12.2019 - Current
- Managed operations team of 31 Managers and 400+ employees to support operational excellence and excellent customer service.
- Monitored key performance metrics to identify areas for improvement.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
- Inspect all work areas for compliance such as OSHA, DOT, and FAA mandated safety risks or concerns.
- Worked closely with HR, Payroll, Training and our Ground Service Equipment Managers to ensure compliance of all aspects of operations.
General/Performance Manager
GAT Airline Ground Support
07.2017 - 12.2019
- Project Manager for newly awarded business with the coordination and implementation of all aspects of operations prior, during and after start-up fo all lines of business in the U.S.
- Monitored key performance indicators and built processes to support partner performance and growth.
- Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
- Transformed existing processes and rebuilt platform to optimize information utility and process efficiency.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Senior Terminal Manager
Swissport, N.A
07.2016 - 07.2017
- Reviewed, negotiated and completed vendor, contractor and employee contracts for 2 busiest customers.
- Kept operations safe and productive by utilizing advanced training techniques, team meetings and diligent oversight
- Established and administered operational budgets, tracked expenses and maintained cost controls
- Worked with customers to manage complaints and offer guidance
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Prepared relevant SRM documents in conformance with Safety Management System (SMS).
General Manager
Piedmont Airlines
01.2005 - 07.2016
- Interacted in positive manner with multiple regulatory and government agencies to build connections and nurture relationships
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
- Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Analyzed and reported on key performance metrics to senior management.
- Inspect all work areas for compliance such as OSHA, DOT, and FAA mandated safety risks or concerns and help company evolve and grow.
Founder/Chief Executive Officer
Legacy Trucking Inc
01.1999 - 12.2003
- Built productive relationships with industry partners and competitors to support strategic business objectives
- Developed key operational initiatives to drive and maintain substantial business growth
- Aligned organizational objectives with company's mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
Staff Appraiser
Pam Long Appraisals
01.1995 - 02.2003
- Inspected properties first-hand, collected measurements and reviewed historical documents to complete thorough evaluations.
- Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
- Completed inspections of properties and property improvements to determine market values.
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Researched land, property and market values to complete estimations.
- Performed appraisals in line with federal requirements and USPAP guidelines.
Education
High School Diploma -
Nixa High School
Nixa, MONuclear Medicine Technology
Keiser University
Fort Lauderdale, FLSkills
- Profit and Loss Control
- Safety and Security Enforcement
- Organizational Structuring
- Budgeting and Cost Control
- Performance Monitoring and Evaluation
- Manage Operations
- Training and Development
- P&L Administration
- Inventory Tracking and Management
- Customer Relationship Management
- Materials Planning and Logistics
- Policy Development and Enforcement
Timeline
Assistant General Manager
Swissport 3P Amazon -Cargo
12.2019 - Current
General/Performance Manager
GAT Airline Ground Support
07.2017 - 12.2019
Senior Terminal Manager
Swissport, N.A
07.2016 - 07.2017
General Manager
Piedmont Airlines
01.2005 - 07.2016
Founder/Chief Executive Officer
Legacy Trucking Inc
01.1999 - 12.2003
Staff Appraiser
Pam Long Appraisals
01.1995 - 02.2003
High School Diploma -
Nixa High School
Nuclear Medicine Technology
Keiser University