Julie Grizich
Sierra Vista,AZ
Summary
Diligent administrative specialist with established history of enhancing support for executive leadership, veterinarians, and collaborative team efforts. Committed to cultivating trust-based relationships within team dynamics and with clients, vendors, and industry associates. Focused on fostering team collaboration and meeting essential business needs through exceptional communication and organizational skills.
Proven ability to handle confidential information and manage executive schedules effectively. Developed efficient organizational processes for invoices, employee benefits, insurance and technological maintenance while ensuring compliance with record retention standards. Skilled in utilizing Microsoft Office applications, particularly Word and Excel, alongside specialized software such as Intravet, Vet2Pet, and Covetrus. Experienced in optimizing workflows and enhancing operational efficiency. Strong focus on data management and client engagement strategies. Results-driven professional with a commitment to excellence.
Orchestrated and coordinated community initiatives including seminars, symposiums, facility tours, and local events.
Overview
16
16
years of professional experience
Work History
Executive Assistant
New Frontier Animal Medical Center
2045 Paseo San Luis, Sierra Vista AZ
02.2009 - Current
- Handle communication with team members, doctors and clients in a professional demeanor
- Maintain the safety of team, clients and patients at all times to include training for emergencies
- Manage and balance daily deposits, petty cash, bank runs, etc.
- Help to develop opening and closing procedures to ensure the security of staff and building
- Prepare and discuss estimate and financial options with clients
- Manage and maintain Accounts Receivable/Collections
- Developed and implemented training protocol for new Client Care Specialists
- Manage all technical support for computers, credit card machines, security, fax and mail machines
- Maintain and upkeep AAHA standards
- Run tours for new clients and for schools/scouts
- Arrange the distribution of name tags, business cards, collateral materials for the hospital
- Arranged and/or participated in the development of community project such as seminars, symposiums and community events
- Manage and maintain the office supplies and budget
- Manage website, social media and hospital app to include client reviews
- Investigate and resolve client complaints with care and professionalism
- Manage employee benefits including medical/dental/vision/workers comp
- Handle pet insurance claims for clients
- Research and data collection as needed/requested
- Create, maintain and edit internal documentation
- Produce and provide DVM production for payroll
- Maintain email, app and social media communication with clients, distributors, etc
- Back up daily files and Practice Management Software daily
- Assist Client Care and fill in when short staffed
- Assist Hospital Administrator with assigned tasks including hiring, performance evaluations, research/reporting, etc
- Review resumes and inform applicants when they have not been chosen
- Manage New Hire documentation, I-9 verification, employee files, etc
- Develop organizational processes to help departments stay on top of training, equipment maintenance, performance, etc
- Financial adjustments for clients as needed to include missed charges, returned items, loyalty credits
- Verify invoicing for Accounts Payable
- Develop and maintain positive relationships with vendors, maintenance providers and community partners
- Check in order and restock items as needed
- Offer grief support for clients including helping with final arrangements and rememberances
Education
BBA - Healthcare Administration
American InterContinental University
Schaumburg, IL03-2013
Skills
- Strong problem solver
- Software knowledge for practice management software
- Meticulous attention to detail
- Information confidentiality
- Database management/Excel spreadsheets
- Document preparation/Proofreading/File organization
- Project planning/Project management
- Social media/website/app management
- Technical support
Timeline
Executive Assistant
New Frontier Animal Medical Center
02.2009 - Current
BBA - Healthcare Administration
American InterContinental University