Highly Motivated Entrepreneur with demonstrated success in management, direct sales, coordinating teams and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
32
32
years of professional experience
Work History
Branch Manager
Anywhere Real Estate Inc.
07.2013 - Current
Maintained friendly and professional customer interactions.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Engaged employees in business processes with positive motivational techniques.
Complied with regulatory guidelines and requirements.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Resolved various issues impacting sales management and business operations.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Generated financial and operational reports to assist management with business strategy.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Developed strategic plans for day-to-day financial operations.
Zoning Secretary
Liberty Township
05.2012 - 02.2014
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Entered data into system and updated customer contacts with information to keep records current.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing, and filing documents.
Handled daily scheduling tasks and provided administrative support for entire department.
Secretary for Zoning meeting for Board of Zoning Appeals
Sales Manager
Second Generation, LTD
02.1992 - 07.2012
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Executed successful promotional events and trade shows.
Managed team of 7 regional sales representatives and consistently achieved high sales targets.
Executed successful marketing campaigns to generate new business and expand customer base.
Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
Developed and managed budgets to confirm proper use of resources and maximize profitability.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Built relationships with customers and community to establish long-term business growth.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Held motivated daily sales meetings and coached sales reps to reach their goals