20 years as an accomplished sales representative with proven results in the healthcare market for durable medical equipment.
Ventilation and other respiratory devices
Respiratory medications
Contract negotiations
Recognized for top performance, exceptional relationship skills, professionalism and enthusiasm
Overview
22
22
years of professional experience
Work History
Account Executive
Central Missouri Hospice
05.2023 - Current
Help build collaborative working relationships both internally and externally.
Responsible for executing effective sales calls that identify and meet the needs of the referral community and clearly communicate the features and benefits of Central Missouri Hospice
Successfully executes a weekly, monthly, and quarterly strategy to increase market share through key account development.
Responsible for achievement of admission goals/expectations as established at hire.
Coordinate in-services with community and medical based groups to educate them on hospice services.
Responsible for all sales administration duties.
Resolve issues promptly to drive satisfaction and enhance customer service.
Account Executive
AeroCare Home Medical
03.2016 - 05.2023
Participated in the successful launch of a new service location in Columbia, MO.
Account management and marketing of medical equipment, respiratory devices and respiratory medications to physicians, hospitals and clinics.
Research and analysis of account trends to develop accurate sales forecast
Excellent performance in customer satisfaction with prompt attention and response to customer needs.
Effective in converting new opportunities into business growth and market expansion.
.Provide education to physician offices and hospitals about products and services.
Conduct presentations for area physicians, hospitals, and clinics.
High performer, Managers Choice Award given in 2021, 2022
Hospital Liaison, University of Missouri Hospital
Walgreens Respiratory & Infusion
07.2008 - 01.2016
Worked with hospitals and facilities to outline discharge plans.
Communicated with family, pharmacies, hospice care, discharge planners and other professionals to complete seamless transitions to home.
Reviewed patient assessments, charts and medical opinions to determine best courses of action.
Worked closely with the office staff to process orders, verify insurance coverage and get the equipment delivered to the patient in a timely manner.
Instructed patients on the use of respiratory equipments as well as bent metal.
Hospital Liaison
University Of Missouri, Sinclair Homecare
09.2001 - 06.2008
Participated in improvement planning to optimize services and improve future care.
Helped clients set appointments, discussed plans and followed up to check on concerns.
Educated patients and families on healthcare options and financial support resources.
Entered details into computer systems and managed database of information.
Responded to patient concerns and questions with compassionate and knowledgeable service.
Worked effectively with staff from all departments to coordinate resolutions.
Worked with hospitals and facilities to outline discharge plans.
Developed and maintained strong customer relationships with Case Managers and Social Workers.