Julie Haralson
San Antonio,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
In Store Shopper
HEB Grocery Company
10.2022 - 02.2024
- Executed visual merchandising tasks as directed, creating eye-catching displays that attracted customer attention and increased sales potential.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Trained new employees on customer service, money handling and organizing strategies.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.
- Verified each item matched order sheet's description.
Team Member
Whataburger Restaurants L&c
01.2020 - 06.2022
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Used proper techniques to prepare food and ingredients.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Team Member
Chick Fil A
04.2019 - 01.2020
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Education
High School Diploma -
James Madison High School
San Antonio, Texas05.2021
Skills
- Flexible Schedule
- Time Management
- Organizational Skills
- Analytical Thinking
- Customer Relations
- Physical Stamina
- Calm and Professional Under Pressure
- Order Processing
- Assertiveness
- Active Listening/Observation
Additional Information
Federally Qualified Health Center Volunteer at People's Community Clinic - Austin, Texas
2017 - 2020
Volunteered with immunization department setting up vaccine storage equipment. Worked with the sex education department distributing education materials. Assisted HR department with various office tasks.
Peer Assistance Leadership - James Madison High School
2019 - 2021
Volunteered with numerous local organizations and schools (Wreaths Across America, San Antonio Food Bank, Activities at local nursing facilities.)
Provided mentorship to school aged children within the school district, we also worked regularly with children with disabilities.
Timeline
In Store Shopper
HEB Grocery Company
10.2022 - 02.2024
Team Member
Whataburger Restaurants L&c
01.2020 - 06.2022
Team Member
Chick Fil A
04.2019 - 01.2020
High School Diploma -
James Madison High School