Dynamic professional with a positive attitude and strong customer service skills, experienced at Serco NA as a General Office Clerk. Proven ability in data entry and effective communication, ensuring accurate document processing and enhancing consumer satisfaction. A dedicated team player committed to achieving operational excellence and fostering a collaborative work environment.
Work tasks efficiently, ensuring correct outcomes.
Processing documents to ensure consumer submitted correct documentation.
Reach out to consumer if incorrect documents or other documents are needed
Answer incoming calls, providing assistance to consumers with any questions or procedures they are in need of doing.
Phone skills with and with out scripts.