Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Harty

Rogers,AR

Summary

Dynamic professional with a positive attitude and strong customer service skills, experienced at Serco NA as a General Office Clerk. Proven ability in data entry and effective communication, ensuring accurate document processing and enhancing consumer satisfaction. A dedicated team player committed to achieving operational excellence and fostering a collaborative work environment.

Overview

12
12
years of professional experience

Work History

General Office Clerk

Serco NA
01.2017 - Current

Work tasks efficiently, ensuring correct outcomes.


Processing documents to ensure consumer submitted correct documentation.


Reach out to consumer if incorrect documents or other documents are needed


Answer incoming calls, providing assistance to consumers with any questions or procedures they are in need of doing.


Phone skills with and with out scripts.

Food Delivery Driver

Bite Squad
09.2017 - 03.2019
  • Delivered food orders efficiently, ensuring timely service and customer satisfaction.
  • Navigated diverse routes using GPS systems for optimal delivery times.
  • Communicated effectively with customers to confirm order details and address inquiries.
  • Maintained accurate records of deliveries, including payments and receipts.
  • Collaborated with restaurant staff to streamline order preparation and pickup processes.
  • Monitored vehicle maintenance, ensuring compliance with safety standards and regulations.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Taxi Driver

NWA Taxi
10.2016 - 12.2016
  • Navigated urban routes efficiently, ensuring timely arrivals and departures for passengers.
  • Ensured passenger safety by adhering to traffic regulations and maintaining vehicle standards.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed cash transactions accurately, maintaining records of fares and tips received.

Warehouse Manager

SmartVet
03.2013 - 05.2016
  • Oversaw daily warehouse operations to ensure optimal efficiency and productivity.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Assisted with research and development of new product and ways of packaging product
  • Developed system of checking product, streamlining packaging
  • Maintained warehouse and product to specific temperatures to insure product maintained specific perameters.


Education

High School Diploma -

Rogers High School
Rogers

Skills

  • Positive attitude
  • Customer service
  • Time management
  • Verbal and written communication
  • Valid Driver's license
  • Dedicated team player
  • Verbal communication
  • Data entry
  • Excel spreadsheets

Timeline

Food Delivery Driver

Bite Squad
09.2017 - 03.2019

General Office Clerk

Serco NA
01.2017 - Current

Taxi Driver

NWA Taxi
10.2016 - 12.2016

Warehouse Manager

SmartVet
03.2013 - 05.2016

High School Diploma -

Rogers High School