Julie Heidersbach

• Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
• Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
• Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
• Administered medications accurately and timely, ensuring proper dosages for optimum client health.
• Established trust with clients and their families through effective communication, empathy, and professionalism.

• Used cash register to tender change and process cash and credit card payments.
• Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
• Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
• Adhered to health and safety regulations, maintaining proper food handling practices at all times.
• Responded to customer complaints to help resolve issues.
• Maintained clean, organized workspace according to operational standards.
• Handled cash and processed payments, sorting bills, and maintaining records of transactions.

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• Greeted customers at counter and provided excellent customer service.
• Enhanced customer loyalty through exceptional customer service and personalized recommendations.
• Elevated customer satisfaction by optimizing customer service communication protocols.
• Provided exceptional customer service, resolving issues promptly and professionally.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.