Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julie Hendon

Fort Worth,TX

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

BIG CHICKEN
08.2024 - 01.2025
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Managed inventory levels by monitoring stock levels and entering data weekly into inventory count and for reordering
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation

Bartender

Genghis Grill
01.2019 - 03.2024
  • Greeted customers, took orders and recommended special menu items, cocktails, and desserts
  • Memorized and prepared popular beverage recipes
  • Responsible service of alcohol standards
  • Maintained clean and sanitary bar area
  • Operated POS terminals to input orders, split checks, and print tickets
  • As a MLM I checked labor, sales, clocked employees in and out and assisted front of house with their tickets with discounts, etc
  • As a Bartender was responsible for all takeout orders and preparing all alcoholic beverages, stocking bar as needed, setting up and closing down bar on a daily basis
  • Completed all cleaning tasks and cut work along with stocking supplies every shift
  • Maintained accuracy while handling cash payments, giving change, operating and assisting customers with hand held Clovers to process credit/debit card payments
  • Recorded daily and weekly inventory on all alcohol and bar products

Lead Server

Circle S Catfish
11.2017 - 10.2018
  • Greeted customers, took orders and recommended special menu items, beer and wines, and desserts
  • Operated POS terminals to input orders, split checks and print tickets
  • Completed all cleaning tasks and cut work along with stocking supplies every shift
  • Closed dining room nightly, responsible for shutting down POS terminals and closing credit/debit card batches
  • Assisted with writing the weekly schedule for front of house employees
  • Maintained accuracy while handling cash payments, returning correct change promptly

Education

Associate In Applied Science - Mental Health

TCC
Hurst, TX
05.2000

Skills

  • Customer service
  • Serving
  • POS
  • Bartending
  • Restaurant experience
  • Communication skills
  • Cash handling
  • Cash register
  • Time management
  • Team management
  • Upselling
  • Sales

Certification

  • TABC Certified
  • Food Handler Certification
  • ABC Bartending School Dallas Tx March 2021

Timeline

Bartender

BIG CHICKEN
08.2024 - 01.2025

Bartender

Genghis Grill
01.2019 - 03.2024

Lead Server

Circle S Catfish
11.2017 - 10.2018

Associate In Applied Science - Mental Health

TCC
Julie Hendon