Julie Herrick
West Columbia,SC
Summary
Orderly and committed employee offering solid skills in customer relations and resilience to handle challenges in the work environment. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
33
33
years of professional experience
Work History
Administrative Office Assistant
Ontime Services Inc
West Columbia, SC
12.2009 - Current
- Scanned documents into electronic format for storage in computer databases.
- Greeted visitors in a professional manner and provided assistance as needed.
- Answered incoming telephone calls, directed callers to appropriate personnel and took messages as required.
- Provided general administrative support such as photocopying, faxing.
- Provided support to other departments within the organization as required.
- Inputted customer information into database systems for accurate record keeping purposes.
- Maintained filing system for all documents related to office operations.
- Provided administrative support for executive staff members.
- Scheduled appointments with clients, vendors or other personnel on behalf of management team.
- Organized office supplies and placed orders when necessary.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
- Answered questions from customers regarding products and services offered by the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Generated reports detailing movement of goods from origin to destination points.
- Provided excellent customer service by responding promptly to inquiries via phone or email.
- Analyzed customer requirements and developed solutions for efficient delivery routes and schedules.
- Monitored delivery status to ensure timely deliveries were made on schedule.
- Provided support in handling day-to-day operational issues related to logistics and inventory management.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled sensitive information discreetly while maintaining confidentiality.
- Managed daily office operations and administrative tasks efficiently.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Self Employed Cleaner
Self Employed
West Columbia, SC
06.1997 - Current
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Polished furniture to remove dust and dirt buildup.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Provided assistance with laundry services when needed.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Emptied wastebaskets and replaced liners.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Maintained cleanliness and sanitation in commercial buildings.
- Set up rooms for events and meetings when required.
Childcare Provider/Cleaner/Kitchen Staff Member
Grace Christian School and Daycare
West Columbia, SC
03.1991 - 12.2009
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Assisted children in development of social, communication and problem-solving skills.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Maintained daily records of activities, behaviors, meals, and naps.
- Secured indoor and outdoor premises to protect children.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Maintained a clean and organized play area.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Administered first aid when necessary and maintained certification.
- Attended ongoing professional development workshops/trainings.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Completed routine maintenance checks, notifying management of needed repairs.
- Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.
- Oversaw food production for quality and consistency with house standards.
- Ordered food ingredients from vendors based on budget constraints.
- Implemented cost-saving strategies while maintaining high quality standards.
- Ensured compliance with local health department regulations.
- Monitored food temperature during storage, preparation, and service.
- Conducted regular inspections of kitchen area for cleanliness and safety.
- Maintained accurate records of inventory, supplies, and orders.
- Developed innovative recipes and menu items to increase customer satisfaction.
- Assisted with cooking tasks such as boiling and frying foods.
- Operated kitchen equipment like mixers, slicers, and grinders.
- Produced large quantities of food items for catering events.
Education
High School Diploma -
Airport High School
West Columbia, SC06-1984
Skills
- Verbal Communication
- Appointment Scheduling
- Data entry documentation
- Customer Service
References
References available upon request.
Timeline
Administrative Office Assistant
Ontime Services Inc
12.2009 - Current
Self Employed Cleaner
Self Employed
06.1997 - Current
Childcare Provider/Cleaner/Kitchen Staff Member
Grace Christian School and Daycare
03.1991 - 12.2009
High School Diploma -
Airport High School
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