Julie Hilarides
Sioux Center,IA
Summary
Accomplished customer focused sales and training professional with proven ability to generate revenue through prospecting, customer service and selling strategies. Skilled Training Specialist highly effective in conducting personal and group training sessions focused on topics such as, Bringing Your Best Self to Work Every Day, Word of the Year, and Set A Part Your Customer Service. Enthusiastic personality with a hands-on, creative style. Ready to apply 15 plus years' experience to a challenging long-term position.
Overview
30
30
years of professional experience
Work History
Marketing and Training Specialist
Rent-All, Inc.
01.2021 - Current
- Established monthly team building training/exercises in 6 locations
- Conduct leadership development within company through mentoring and education
- Ongoing customer service training sales staff in all locations
- Developing retail showrooms
- Support retail division with social media marketing plan and support materials
- Aged receivables collections for both Rent-All and New Tec
- Quarterly Rent-All and New Tec newsletter
- Company special events coordinator, which includes organizing and developing agendas for managers meetings, Christmas party, summer event and special events
- Customer Service
Manager
Celebrations By Rent-All, Inc.
04.2021 - 12.2021
- Led Celebrations wedding and event's team to record breaking summer with $400,000+ in sales from June-August
- 8% increase in sales over 9 months
- Managed delivery and pick-up schedule
- Trained and managed full and part time summer staff of 25
- Led weekly staff trainings
- Administered employee reviews
- Created and implemented crucial timesaving and loading systems for wedding and events
- Partnered with warehouse lead to create new order pulling system
- Accomplished multiple tasks within established timeframes
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Maximized performance by monitoring daily activities and mentoring team members
Senior Team Leader - Field Position
Theorem
08.2020 - 03.2021
- Launched and marketed natural hair care start up company through social media platforms, personal connections and zoom informational meetings
- Worked weekly with Theorem home office to develop recruiting and marketing strategies
- Ranked up 4 times in 7 months
- Educated customers and hair specialists on appropriate use and application of hair products
- Selected to be on Theorem advisory team for back office development and APP launch
- Discovered training needs and provided coaching
Senior Regional Vice President
PartyLite
04.1994 - 07.2020
- Built down line of approximately 500 distributors with 25+ managers
- Rose to top position within company in 3 years
- Motivational speaking on monthly basis - groups of 75+
- Conducted 3 events per month with end goal of training, recognizing, inspiring and engaging sales force
- Designed specific training curriculum to provide distributors personal growth, goal setting and tools needed to succeed
- Held in home demonstrations 2+ times per week in order to sell, recruit and close the deal
- Personal sales and sponsoring recognition top 1% of company consistently
- Assisted in direction of company including: new product development, marketing strategies, training programs, conference planning and implementation
- Selected to collaborate with Vice President of Sales as a member of task force in creation of new consultant Brite Start Program
Skills
- Leadership development and training of sales team
- People skills; relationship building
- Motivational and keynote speaking
- Sales and recruiting; closing the deal
- Coaching teams for goal setting
- Social networking to sell and recruit
- Creation of sales and marketing campaigns
- Event planning and execution
- Excellent oral and written communication skills
- Confident with humbleness to ask for support when needed
- Avid reader on personal development and leadership
- Energetic, self-starter, and positive outlook
- Delegator
- Grassroots Initiatives
- Grit
Accomplishments
Positive Influence Award- voted on by peers
Keynote speaker at 15 conferences- groups of 2,500-10,000
Group sales volumes up to $1.5 million per year
Developed and equipped 100+ individuals to be leaders
Star of Partylite training video included in all starter kits
Earned 25 all-expense paid trips
Education
Associates Degree in Interior Design
Modesto Junior College - Modesto, CA
Extensive professional training in the areas of sales, relationship building, time management and leadership including:
- Franklin Covey Training
- Jack Canfield - Success Principals Mentoring Course
- John Maxwell Leadership Training
- Jack Canfield Personal Small Group Training - Developing the Leaders Around You
Certificate of Completion: How to Give Exceptional Customer Service - Career Track
Certificate of Continuing Education: How to Handle Difficult People - Rockhurst College Continuing Education, National Seminars Group
Community Services Seminar: Telephone Skills that Promote Your Business - Modesto Junior College
Personal Growth, Training and Coaching Strategies
Training and Coaching Strategies:
- Identify to multiply
- Time-mapping - prioritizing and planning your weekly schedule
- Change your questions - change your life
- "Think like a storefront" mindset
- Do I "have" to or "get" to
- Smart leaders never work alone - the art of shadowing and delegating
- Ask, Listen, Ask
- Everyone needs to be a part of something bigger than themselves
- Reco-training - Develop others and create team spirit at the same time
- Life and work are more fun together
Personal Growth:
- Focus on what you can control - Let God do the rest
- Handle life's disappointments; don't let them handle you
- Relay for Life Team Leader American Cancer Society
- Church Life Committee Member - planned large church events
Timeline
Manager
Celebrations By Rent-All, Inc.
04.2021 - 12.2021
Marketing and Training Specialist
Rent-All, Inc.
01.2021 - Current
Senior Team Leader - Field Position
Theorem
08.2020 - 03.2021
Senior Regional Vice President
PartyLite
04.1994 - 07.2020