Julie Hinman
East Burke
Summary
Dynamic professional with strong communication and problem-solving skills, experienced in providing exceptional care at North East Kingdom Human Services. Proven ability to develop support plans and foster collaboration among families and service providers, ensuring client satisfaction and adherence to confidentiality regulations. QDDP Certified, with a focus on achieving positive outcomes.
Overview
28
28
years of professional experience
Work History
Home Care Provider
North East Kingdom Human Services (Independent)
Saint Johnsbury
10.1997 - Current
- Providing for the needs of a developmentally disabled individual including medical and physical care.
- Assisting with daily living skills, including all activities, personal care needs, and connections with family and friends.
- Working as a team with the guardian family and agency, with needs assessment, ISA, and any situations that come up.
- Self-manage the individual's day program and respite.
- Work one-on-one with a service coordinator to oversee all necessary paperwork and medical documentation.
- Confidentiality: adhering to strict confidentiality regulations.
DS Service Coordinator
North East Kingdom Human Services
Saint Johnsbury
08.2002 - 07.2006
- Maintaining accurate records of services provided for each client.
- Identifying goals, developing support plans, and providing vocational assistance.
- Screenings and Assessments: Evaluating strengths, needs, and setting goals.
- Working with guardians and families to inform them about rights, services, and funding.
- Crisis Intervention.
- Reports and record keeping, maintaining timely documentation..
- Confidentiality: Adhering to strict confidentiality regulations.
- QDDP Certified
Waitress
Cafe Sweet Basil
Lyndonville
05.2007 - Current
- Maintained a clean work station by restocking supplies, wiping down counters.
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Trained new employees to perform duties.
- Served alcoholic beverages responsibly in accordance with state laws.
Education
Bachelor of Science - Sports Business Management
Colby-Sawyer College
New London, NH05-1990
Skills
- Strong communication skills
- Empathy
- Conflict resolution
- Collaboration
- Excellent organization and time management skills
- Problem-solving and critical thinking
Special Olympics
- Throughout 28 years I have coached and supported special olympians over 5 different sports
Timeline
Waitress
Cafe Sweet Basil
05.2007 - Current
DS Service Coordinator
North East Kingdom Human Services
08.2002 - 07.2006
Home Care Provider
North East Kingdom Human Services (Independent)
10.1997 - Current
Bachelor of Science - Sports Business Management
Colby-Sawyer College
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