I bring a strong value with my ability to multitask, critical thinking skills, and adaptability. I have experience with managing records and leading teams to exceed goals. My expertise spans office administration to food service, with demonstrating exceptional leadership and analytical skills, I strive for excellence and efficiency in everything I do.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Office Administration Team
Parsons Christian Academy
05.2013 - Current
Maintains high initiative through fast paced situations, and in timely deadlines.
Handles confidential student, parent, and scholarship information.
Learned and adapted quickly to new technology and software such as Gradelink, Quickbooks, as well as navigating Step up.
Demonstrates high level thinking through the development of innovative solutions, and ideas to support my team.
Operates a multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Interacted with contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Works well providing support and guidance in matters across the company.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Kitchen Manager
Parsons Christian Academy
08.2007 - 05.2013
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Checked and tested foods to verify quality and temperature.
Utilized proper cleaning techniques to sanitize counters and utensils used in the preparation of raw meat, poultry, fish, and eggs.
Prevent cross-contamination from utensils, surfaces, and pans when cooking and plating meals with precaution of food allergies and religious preference.
Prepared meals from scratch using authentic, popular recipes to feed 400+ daily.
Developed close relationships with suppliers to source best ingredients.
Monitored food production to verify quality and consistency.
Food Service Supervisor- Providence School
Sodexho Marriott
08.2004 - 08.2007
Tracked food production levels, meal counts, and supply costs.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Delivered in-depth training to workers in food preparation to promote strong team performance.
Administrative Duties, Assisted with CAtering and larger Jobs when needed.
Oversaw Weekly and Monthly Audits to ensure optimal efficiency.
Food Serivce
Sodexho Marriott
08.1999 - 08.2004
Directed work of cooks, food handlers and dishwashers to maintain efficient operations.
Maintained compliance with health code compliance. Oversaw audits and met deadlines to ensure we were reaching our targeted goals.
Kept costs under control by managing portions and minimizing food waste caused by overcooking.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Set and oversaw menu plans, ordering, and execution of their schedules.
Head Waiteress
The Wedge Cafe
05.1997 - 08.1999
Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Onboarded new employees and supervised their training.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service.
Office Assistant and Financial Collector
H.B.H Financial Services
06.1996 - 08.1999
Developed strong relationships with customers to foster timely payments and account resolution.
Maintained high volume of calls and met demands of Data entry, payment information, and filing of all paperwork.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Office Assistant
National Water Service
07.1992 - 10.1995
Prepared and edited documents to produce precise and professional communication.
Answered and managed incoming and outgoing calls.
Informed and supported business leaders through consistent communication and administrative support duties.
Directed dispatching, routing, and tracking progress of 8-10 fleet vehicles daily.
Waitress
J and J's Kitchen
04.1992 - 10.1995
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables, and simultaneously supported the kitchen staff.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Catering Coordinator
Palm Coast Catering
01.1988 - 10.1993
Analyzed catering orders, supplies, and details up to delivery and end of service with our customers.
Worked within catering goals and budget, deliver quotes, schedule events, and carry out catering needs.
Oversaw orders, and financial impact to maximize revenue and minimize expenses while providing quality guest service.
Front Desk Agent, Administrative Assistant at Holiday Inn Express Hotel & SuitesFront Desk Agent, Administrative Assistant at Holiday Inn Express Hotel & Suites