Julie Hoffman

ngiLarge-Scale Facility Management: Direct daily business and fulfillment operations across a 1.5M square foot warehouse footprint.

• Fiscal Performance: Manage operational budgeting, staffing, and purchasing pipelines to ensure a strict 98% budget compliance rate.
• Supply Chain & Logistics: Drive shipping/receiving efficiencies, maximize space utilization, and negotiate favorable terms with key vendors.
• HR & Labor Relations: Resolve employee relation issues, manage complex scheduling, and maintain absolute confidentiality on business strategies.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

• Supply Chain Optimization: Structured and executed localized supply chain and procurement procedures for all territory retail locations.
• Performance Metrics: Evaluated operations against corporate benchmarks, adjusting workflows to bridge gaps and exceed targets.
• Compliance Audits: Led policy and safety audits to ensure total alignment with local, state, and federal regulations.

• Escalation & Resolution: Commanded corporate escalation processes, achieving a 95% resolution rate within strict timelines.
• Legal & Regulatory Support: Compiled comprehensive evidentiary documentation for federal court proceedings to protect corporate interests.

• Labor Relations: Served as core operational liaison to HR; successfully mediated complex union and company conflicts.
• Strategic Leadership: Partnered with executive leadership to establish long-term objectives, operational policies, and compliance structures.
• Performance Excellence: Led national sales and service team to #1 ranking for 4 consecutive years, winning the President’s Cup.