Julie Holton
Summary
Reliable Customer Service Representative with background providing stellar service. Successfully met needs of customers by offering knowledge and excellent follow through. Hardworking with positive attitude when answering questions and serving customers.
Overview
35
35
years of professional experience
Work History
Social Media Mgr, Sales Assoc, Independent Vendor
Wirewood Market
01.2018 - Current
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Owner, Artist
Reclaimed And Lovely Furniture
01.2012 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Store Manager
Ann Taylor
02.1993 - 03.1998
Department Manager
Burdines Department Store
01.1989 - 01.1992
Education
Bachelor of Science - Merchandising
Florida State University
Tallahassee, FL05.1988
Boca Raton High School
Boca Raton, FL1983
Skills
- Logistics Coordination
- Cost Control
- Customer Needs Assessment
- Driving sales through customer online contact
- Greets and receives customers in welcoming manner
- Responds to customer needs
- Displays point of sale knowledge
- Responsible for posting shop merchandise three times weekly to all social media accounts
Other interests
Avid reader, antiquing, walking and weight training.
Timeline
Social Media Mgr, Sales Assoc, Independent Vendor
Wirewood Market
01.2018 - Current
Owner, Artist
Reclaimed And Lovely Furniture
01.2012 - Current
Store Manager
Ann Taylor
02.1993 - 03.1998
Department Manager
Burdines Department Store
01.1989 - 01.1992
Bachelor of Science - Merchandising
Florida State University
Boca Raton High School