Summary
Overview
Work History
Education
Skills
Skills Strengths Responsibilities
Areas Of Experience
Timeline
Generic

JULIE HUGHES

Phoenix

Summary

Seeking a continuing career as a MEDICAL ASSISTANT. I have experience in the following areas.

I am an experienced Medical Assistant with many valuable years of experience to my credit. I am ready to experience new challenges, while remaining completely and totally dedicated to my field. I thoroughly enjoy the medical profession. As a highly structured individual, I possess the ability to work with independence as required, or to work very effectively in a team setting.

Overview

28
28
years of professional experience

Work History

Medical Assistant

Abrazo Health
01.2011 - Current
  • Company Overview: Acquired Biltmore Cardiology in 2011. Dr. Madhavagopal Cherukuri MD.
  • Acquired Biltmore Cardiology in 2011. Dr. Madhavagopal Cherukuri MD.

Cashier

Frys Food Store
06.2024 - 07.2025
  • Resolved customer complaints professionally in accordance with company policy.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Conducted price checks for special orders or discounts as requested by customers.

Front and Back Desk Receptionist

Avella wound care
Phoenix
06.2022 - 06.2024
  • Answer telephones, schedule appointments, collect copayments and payments, assist in the back office with dressing changes and other procedures for wound care, sterilization of instruments. Open and close office. Cleaned office daily.
  • Upheld professional standards of conduct and appearance at all times while on duty in public areas of facility.
  • Created customer accounts in the system for billing purposes.
  • Provided general administrative and clerical support including mailing, scanning, faxing and copying to management.
  • Maintained a safe and clean reception area by complying with procedures, rules, and regulations.
  • Provided exceptional customer service by responding to inquiries in a timely manner.
  • Adhered to all company policies and procedures related to front desk operations.
  • Updated appointment calendars and scheduled meetings and appointments as requested by management team.
  • Assisted with special projects as needed.
  • Handled cash payments from customers for services rendered.
  • Greeted visitors warmly and made them feel welcome in the office.
  • Provided excellent customer service at all times while interacting with clients over the phone or in person.
  • Received shipments from vendors and verified contents against invoices.
  • Responded to inquiries from customers regarding products or services offered.
  • Resolved customer complaints quickly and efficiently without escalating matters further.
  • Performed data entry tasks accurately within given timelines.
  • Tracked sales transactions and daily deposits into accounting software system.
  • Managed daily mail operations such as sorting incoming mail, preparing outgoing mail.
  • Ordered front office supplies and kept inventory of stock.
  • Answered incoming calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
  • Explained policies and procedures to visitors.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Handled incoming and outgoing mail and packages.
  • Provided administrative support including photocopying, faxing, and filing.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.

Medical Assistant

Biltmore Cardiology
01.2009 - 01.2011
  • Company Overview: Dr. Paul Sawrey MD.
  • Dr. Paul Sawrey MD.

Medical Assistant

Affiliated Cardiology
01.2005 - 01.2009
  • Company Overview: Dr. Paul Sawrey MD.
  • Dr. Paul Sawrey MD.

Medical Assistant

Arizona Allergy and Asthma Institute
01.1998 - 01.2005

Education

Prerequisite Nursing Classes -

GATEWAY COMMUNITY COLLEGE
Phoenix, AZ
01.1990

Laboratory Technician Training Courses -

OAKLAND COMMUNITY COLLEGE
ROYAL OAK, MI
01.1984

Medical Assistants Program -

FERNDALE MEDICAL CAREERS
FERNDALE, MI
01.1981

School of Radiologic Technology -

HENRY FORD HOSPITAL
DETROIT, MI
01.1977

Skills

  • General Medical Assisting
  • Teaching and Training
  • Compassionate Care
  • Direct Care Competency
  • Charting
  • Record Keeping
  • Medication Knowledge
  • Interviewing Skills
  • History Compilation
  • Assessment Skills
  • Communication
  • Organization in Health Care

Skills Strengths Responsibilities

Oversee and complete a wide range of general medical and patient support activities., Very experienced and well qualified in the teaching and training of other medical assistants, back-office employees, patients, and families., Compassionate and caring; a dedicated nursing professional, High level of competency with direct care, Precise charting/record keeping, Knowledge of medications and vocabulary, Accuracy with interviewing/history compilation, Proven assessment skills, A strong communicator with patients, co-workers, and families, Highly organized with health care assignments

Areas Of Experience

  • Cardiology
  • Immunology
  • Otolaryngology
  • Asthma and Allergy

Timeline

Cashier

Frys Food Store
06.2024 - 07.2025

Front and Back Desk Receptionist

Avella wound care
06.2022 - 06.2024

Medical Assistant

Abrazo Health
01.2011 - Current

Medical Assistant

Biltmore Cardiology
01.2009 - 01.2011

Medical Assistant

Affiliated Cardiology
01.2005 - 01.2009

Medical Assistant

Arizona Allergy and Asthma Institute
01.1998 - 01.2005

Prerequisite Nursing Classes -

GATEWAY COMMUNITY COLLEGE

Laboratory Technician Training Courses -

OAKLAND COMMUNITY COLLEGE

Medical Assistants Program -

FERNDALE MEDICAL CAREERS

School of Radiologic Technology -

HENRY FORD HOSPITAL

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