Julie Huizar

• Collect warranty credits & post accurate warranty payments
• Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
• Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
• Analyzed warranty data and provided regular reports to management, highlighting trends and identifying areas for improvement in service delivery.
• ensuring accurate documentation and timely submissions.
• Educated customers on their vehicle''s warranty coverage, resulting in enhanced customer experience and trust.
• Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
• Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
• Posted payments to accounts and maintained records.
• Used car Service Advisor
• Write up used car trades and purchases
• Analyze and carry out repairs needed for front line ready

Warranty Manager overseeing 8 lines of vehicles with an office of 5 people.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Learned duties for various positions and provided backup at key times.