Detail-oriented team player with strong organizational, analytical, and leadership skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Analyst
Hilltop Farmstead
09.2019 - Current
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
Assessed business requirements to forecast annual budgetary operational costs.
Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
Identified issues, analyzed information and provided solutions to problems.
Demonstrated leadership skills in managing projects from concept to completion.
WI Licensed Driving Instructor
Enhanced Driving Institute Inc
08.2021 - Current
Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
Established trust with parents by maintaining transparent communication about their child''s progress and areas of improvement.
Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
Participated in trainings, meetings and seminars to expand knowledge and optimize instruction.
Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
Library Paraprofessional
Arcadia School District
08.2013 - 09.2019
Collected fees, fines and donations for balanced library finances.
Located desired customer items through interlibrary loan system and coordinated deliveries.
Mitigated librarian workload by independently managing basic patron requests and locating materials.
Collaborated with colleagues to create dynamic displays, showcasing relevant materials and attracting patron interest.
Licensed Child Care Owner/Operator
Sunshine Daycare
08.2005 - 08.2013
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Implemented effective financial management practices, improving cash flow and profitability.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed business plan, processes and procedures to provide superior child care to customers.
Created an Excel workbook for financial record keeping
Child Support Enforcement Specialist
Trempealeau County
08.2000 - 08.2005
Enhanced child support enforcement processes by implementing effective case management strategies.
Streamlined communication channels for sharing vital information among team members, resulting in improved efficiency.
Conducted thorough investigations to locate non-custodial parents and enforce child support orders accurately.
Collaborated with legal teams to prepare cases for court hearings, ensuring comprehensive documentation of evidence.
Maintained meticulous records of all case-related activities, ensuring data integrity, confidentiality and accuracy at all times.
Education
MBA - Business Administration
Viterbo University
La Crosse, WI
05.2021
Bachelor of Science - Organizational Leadership
Viterbo University
La Crosse, WI
05.2020
Associate of Applied Science - Paralegal
Western Technical College
La Crosse, WI
05.2000
Skills
Operations Management
Documentation Management
Investigative Approach
Project finance
Project Management
Requirements Analysis
Business Analysis
Financial Planning
Strategic Planning
Microsoft Office Suite
Certification
Certified State of WI Instructor, WI Dept of Natural Resources - July, 2014
Certified Substitute Teacher, WI Dept of Public Instruction - July, 2021
Certified WI Notary Public, State of WI - expires May 2, 2025
Certified Driver's Education Teacher, WI Dept of Motor Vehicles - October, 2021