Julie Huster
Ponca City,OK
Summary
Knowledgeable and dedicated customer service professional with extensive experience in both retail and office settings. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers and clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath And Body Works, Limited Brands
07.2023 - Current
- Help customers locate products and checked store system for merchandise at other sites.
- Prepare merchandise for sales floor by pricing or tagging.
- Rotate stock and restock shelves to maintain product availability and store appearance.
- Manage returns, exchanges and refunds in accordance with store policy.
- Maintain calm demeanor and professionally managed issues in busy, high-stress situations.
- Engage with customers to build rapport and loyalty.
- Solve customer challenges by offering relevant products and services.
Child Support Specialist II
State Of Oklahoma
03.2023 - 06.2024
- Research legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Locate parents for gaining child support and prepare record of payments.
- Perform case management tasks to enforce court-ordered child support obligations.
- Calculate child support obligations and debts to initiate collection actions.
- Process legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
Court Clerk
Kaw Nation Of Oklahoma
08.2021 - 03.2023
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Prepared court orders and judgments for signature.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Provided assistance to attorneys and court personnel in courtroom.
- Drafted professional court correspondence to facilitate legal proceedings.
Legal Advocate/Legal Assistant
Kaw Nation Of Oklahoma
06.2020 - 08.2021
- Provided crisis intervention and empowerment based, trauma informed advocacy.
- Coordinated advocacy needs, information and referral services.
- Provided information and education to understand the dynamics of domestic violence.
- Provided ongoing advocacy based counseling and safety planning.
- Engaged in community networking activities to both increase access to services for individuals as well as to assist community service providers in understanding the dynamics of abuse.
- Supported clients in navigating the civil and legal systems including assistance with legal filings such as protection orders and crime victims' compensation applications and court accompaniment.
- Provided advocacy and support via the 24/7 emergency crisis line as needed.
- Assisted with the preparation, filing and service of pleadings.
- Acted as liaison among all parties including court or other neutrals for scheduling and sharing information.
- Organized and managed documents, including the creation of spreadsheets and retrieval systems.
- Coordinated the collection, review and production of documents and responding to discovery requests.
- Assisted with trial preparation including the assembly of exhibits, witness binders and appendices for depositions and court filings.
- Summarized deposition and trial transcripts and exhibits.
- Researched case-related factual issues using in-house files and outside reference sources.
- Compiled information and, preparing statistics, charts, graphs and other summaries to detail the findings.
VOCA Program Coordinator
Kaw Nation Of Oklahoma
01.2020 - 06.2020
- Responsible for all aspects of coordination and oversight of VOCA programming across the KNFTHC.
- Provided services to survivors and families that meet criteria as outlined by contract specification.
- Oversaw successful implementation of VOCA grant and related service requirements.
- Served as on-call for clinical issues or emergencies related to VOCA clients.
- Monitored collection of statistical data for services provided and activities conducted as required by contract specifications.
- Tracked, managed and prepared quarterly reports on service deliverables in accordance with funder requirements.
- Crisis intervention and emotional support to victims and their families.
- Provided resources and referrals to victims and their families.
- Provided information on victimization.
- Provided assistance with Crime Victims Compensation application.
- Provided information on legal rights and protections and criminal justice process and crime prevention.
- Assisted victims and their family members submit statements to the court.
- Intervention with landlords, creditors and employers on behalf of the victim.
- Assistance with safety planning.
Merchandise Coordinator
Marshalls
11.2019 - 03.2020
- Hired as part time retail associate when new store was opening in Ponca City, Oklahoma. Within one month was promoted to Merchandise Coordinator of the home department.
- Accurately prepared and processed merchandise for sales floor while adhering to company safety standards.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Exhibited the highest level of customer service.
- Led store recovery periodically throughout the day.
- Participated in credit program and exceeded my quota each month.
Director
Newkirk Public Schools
09.2018 - 12.2019
- Responsible for creating and developing program to meet the unique needs of the rural community.
- Maintained all finances associated with 21st CCLC grant in the amount of $1.5 million. Includes, creating and maintaining budget, filing claims, invoicing and payroll.
- Hired, scheduled and supervised 20 employees.
- Used public relation skills to involve local community in our program.
- Created curriculum for all classes, Kindergarten through 8th grade.
Education
High School Diploma -
Heidelberg American High School
Heidelberg, Germany05.1998
Skills
- Social Perceptiveness
- Excellent People Skills
- Customer Service
- Sales Training
- Sales Trends
- Time Management
- Money Handling
- Stocking and Replenishing
- Cash Handling Accuracy
Certification
CPR - First Aid
August 2023 - August 2025
Heart Saver First Aid CPR AED Certification
Notary Public
March 2021 - March 2025
Notary Public - State of Oklahoma
Motivational Interviewing
June 2020 - Present
Certified Mental Health First Aider
April 2024 - April 2029
MFHA
Timeline
Sales Associate
Bath And Body Works, Limited Brands
07.2023 - Current
Child Support Specialist II
State Of Oklahoma
03.2023 - 06.2024
Court Clerk
Kaw Nation Of Oklahoma
08.2021 - 03.2023
Legal Advocate/Legal Assistant
Kaw Nation Of Oklahoma
06.2020 - 08.2021
VOCA Program Coordinator
Kaw Nation Of Oklahoma
01.2020 - 06.2020
Merchandise Coordinator
Marshalls
11.2019 - 03.2020
Director
Newkirk Public Schools
09.2018 - 12.2019
High School Diploma -
Heidelberg American High School