Julie Huynh

I am a Trust and Safety Analyst for the largest social networking company through Accenture for 3 years. As an analyst, our main responsibility were to label jobs jobs as accurately as possible following the specific guidelines and policies set by our client. The main focus of this was to make all the platforms of the client safe for everyone to use while also maintaining individual metric goals to fulfill the clients agreement.

-Making sure appropriate content are on the platform
-Flagging any content that can be harmful
-Following the guidelines and metrics set by our company
-Investigate and resolve issues on a daily Basis that occur
-Meet daily performance quota
-Investigate and escalate any critical content that would include graphic violence, disturbing content, and sensitive content
-Review social media content that would include profiles, photos, and videos to determine if they are probably aligned with what is allowed on the platform.
-Stay up to date with current trends and make sure they are in compliance.

-Report abusive trends to management

-Making sure appropriate content are on the platform
-Flagging any content that can be harmful
-Following the guidelines and metrics set by our company
-Investigate and resolve issues on a daily Basis that occur
-Meet daily performance quota
-Investigate and escalate any critical content that would include graphic violence, disturbing content, and sensitive content
-Review social media content that would include profiles, photos, and videos to determine if they are probably aligned with what is allowed on the platform.
-Stay up to date with current trends and make sure they are in compliance.

-Report abusive trends to management

-Answering phone calls
-Checking insurance
-Sending out emails to patients and reminders as well
-Sorting out mail
-Copying/faxing paperwork
-Maintaining a clean workspace
-Microsoft word, excel and etc

-Charge of the sales floor
-Build customer relations with our clients
-Motivate associates to achieve daily goals and KPI's
-Open/close the store
-Have individual coach sessions with associates
-Daily meetings with Management

-Charge of the sales floor
-Build customer relations with our clients
-Motivate associates to achieve daily goals and KPI's
-Open/close the store
-Have individual coach sessions with associates
-Daily meetings with Management

-Create patient charts
-Verify Insurance
-Pretesting on patients
-Answer/callback phone calls
-Handle appointments
-Maintain a clean office
-Used Microsoft work, excel, and etc
-Update patient information into the system

-Handle reservations for guests
-Collect payments
-Handle/call back phone calls
-Update guests information into the system
-Main clean workspace
-Clerical duties

-Handle KPI's and store metrics
-Open/close store
-Motivate associates to reach daily goal
-Building customer connections
-Receive inventory/Shipment
-Train associates individually to company's standards
-Daily meetings with Management

-Handle KPI's and store metrics
-Open/close store
-Motivate associates to reach daily goal
-Building customer connections
-Receive inventory/Shipment
-Train associates individually to company's standards
-Daily meetings with Management
-Introduce store credit card to customers

-Input member's information into computer
-Handle phone calls
-Collect gym membership payments
-Build customer connections
-Direct members to appropriate needs
-Main clean workspace
-Lookout for classes to make sure everything is running correctly and smoothly