JULIE ILLA
BERWYN,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
SHELL GAS STATION
- Scanned all items so that bill was correct
- Processed vouchers and coupons
- Used debit/cards machines
- Provides each customer with the highest level of service to ensure satisfaction with each visit
- Assist customers with issues at the pumps and lottery.
Store Manager
Thorntons Gas Station
03.2023 - 08.2024
- Collaborated with team members to meet all customers service needs for over 100 customers per day
- Handle everyday task with money and customer service
- Food certification.
- Audit everyday on products
Manager
McDonald's Corporation
08.2018 - 03.2023
- Collaborated with team members to meet all food service needs for over 100 customers per day
- Reduced customer wait times by quickly and efficiently operating customer window and sales register
- Food certification.
CITGO Gas station
03.2015 - 05.2018
- Scanned all items so that bill was correct
- Processed vouchers and coupons
- Used debit/cards machines
- Provides each customer with the highest level of service to ensure satisfaction with each visit
- Assist customers with issues at the pumps and lottery.
Education
High School Diploma -
Clement High School
Chicago, IL06.1999
Skills
I have over 27yrs of retail and managment experience
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Store Manager
Thorntons Gas Station
03.2023 - 08.2024
Manager
McDonald's Corporation
08.2018 - 03.2023
CITGO Gas station
03.2015 - 05.2018
SHELL GAS STATION
High School Diploma -
Clement High School