Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie In

Atlanta,GA

Summary

Versatile and dynamic, with a proven track record at O-KU, I excel in high-volume dining and guest relations management. My expertise spans from exceptional customer service to efficient food safety practices. Demonstrated leadership in developing training materials and enhancing team performance, I embody a strong work ethic and a commitment to hospitality excellence.

Overview

13
13
years of professional experience

Work History

Server/Bartender/Shift Lead

O-KU
04.2015 - Current

-Experience in expediting food to ensure guests receive correct order and presentation of dish is up to chef and guests standards.


-Providing above and beyond service to guests in a timely manner


-Handled FOH operations in terms of training to make sure all servers were best equipped with all the materials they need to succeed at their job.


-Created training materials/tests from bar to server.


-Worked every position in a restaurant from dishwasher, expo, server assistant, host, server, sushi line chef, kitchen chef and as a manager on duty.


-Performed manager duties such as handling excel and inputting FOH checkouts into computer. Handled guest complaints and made sure to table touch every guest to ensure owners standards are met

Server

AJA
05.2012 - 11.2015

-learned volume, handled large sections and still provided excellent service to guests

Education

Bachelor Of Arts For Teaching - English/Secondary Education

Georgia State University
Atlanta, GA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Sales techniques
  • Order accuracy
  • Supply restocking
  • Quality control
  • Food safety practices
  • Performance improvement
  • Suggestive selling
  • Guest relations management
  • Allergy awareness
  • Order management
  • Beverage preparation
  • Tableside etiquette

Timeline

Server/Bartender/Shift Lead

O-KU
04.2015 - Current

Server

AJA
05.2012 - 11.2015

Bachelor Of Arts For Teaching - English/Secondary Education

Georgia State University
Julie In