Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Julie Jackson

Portland,OR

Summary

Accomplished Room Inspector with 15 years of experience inspecting guest rooms and monitoring public areas to provide guests with a top-notch experience. Adept in training housekeeping staff to perform duties according to cleaning protocols. Passionate about providing excellent customer service by greeting guests and promptly responding to requests.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Room Inspector Lead

Hotel Eastlund
08.2019 - Current
  • Trained new employees on proper room inspection procedures and hotel policies, resulting in improved inspection accuracy.
  • Maintained hotel cleanliness standards by conducting regular room inspections and addressing any issues promptly.
  • Demonstrated strong problem-solving skills while handling complex guest issues related to room conditions or expectations.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

Housekeeper

Rodeway inn and suites
03.2017 - 08.2019
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Adhered to professional house cleaning checklist.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.

Child Care Worker

self employed
02.2016 - 03.2017
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Introduced children to educational games and activities to boost learning.

Housekeeper

Lawrence convalescent
06.2012 - 01.2016
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.

Education

Graduate -

Roosevelt High School

Skills

  • Housekeeping (10 years)
  • Cash Register (6 years)
  • Customer Service (10 years)
  • Childcare (10 years)
  • Toddler Care
  • Meal Preparation
  • Cleaning
  • Restaurant experience
  • Cash register
  • Cash handling
  • Customer service
  • Custodial experience
  • Residential cleaning
  • Hotel experience
  • Janitorial experience
  • Communication skills
  • Senior care
  • English

Certification

CPR Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Room Inspector Lead

Hotel Eastlund
08.2019 - Current

Housekeeper

Rodeway inn and suites
03.2017 - 08.2019

Child Care Worker

self employed
02.2016 - 03.2017

Housekeeper

Lawrence convalescent
06.2012 - 01.2016

Graduate -

Roosevelt High School

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Julie Jackson