Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julie Jameson

Taylorsville,KY

Summary

High volume bartender with years of experience behind the bar of Buffalo Wild Wings during all the busy season. Dynamic training manager with a proven track record at BoomBozz Craft Pizza and Taphouse, adept at enhancing employee productivity through innovative training programs. Exceptional communicator and strategic thinker, skilled in adaptive learning and knowledgeable in beer and cocktails, fostering a collaborative environment that drives success.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Bartender and Certified Trainer

Buffalo Wild Wings I
03.2022 - 08.2025
  • Served high customer volumes during special events, nights, and football season.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Training Manager

BoomBozz Craft Pizza And Taphouse
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Collaborated with other departments to align training programs with organizational goals and objectives.

Quality Control Manager

Derb E Cigs
03.2020 - 03.2021
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
  • Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
  • Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
  • Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
  • Coordinated with other departments to establish preventive maintenance schedules for equipment, reducing downtime due to unexpected failures or malfunctions.

Front of House Manager

Bearnos Pizza
02.2018 - 03.2020
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Education

Associate of Applied Science - General Studies

Jctc
Louisville, KY

Skills

  • Strategic thinker
  • Exceptional communicator
  • Adaptive learning
  • Ability to work under pressure
  • Vast knowledge of beer and cocktails

Certification

Serve safe certified.

Have taken all beer classes up to beer 400

Timeline

Bartender and Certified Trainer

Buffalo Wild Wings I
03.2022 - 08.2025

Quality Control Manager

Derb E Cigs
03.2020 - 03.2021

Front of House Manager

Bearnos Pizza
02.2018 - 03.2020

Training Manager

BoomBozz Craft Pizza And Taphouse

Associate of Applied Science - General Studies

Jctc

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Julie Jameson