Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Jamison

Troy,Ohio

Summary

Dynamic professional with extensive experience in customer service, excelling in cash handling and fostering customer relations. Proven track record of enhancing customer satisfaction and loyalty through effective communication and problem resolution. Strong work ethic and team collaboration skills drive success in fast-paced environments.

Overview

33
33
years of professional experience

Work History

Cashier/Customer Service Cashier

Lowes
01.2025 - 09.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Employment Specialist

RT Industries
03.2022 - 01.2025
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.
  • Established strong relationships with local employers to match clients with suitable job opportunities.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
  • Forged relationships with employers to gain insight into job openings and career opportunities.
  • Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.

Manager

Anclote Harbors Marina
02.2019 - 07.2021
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Managed a staff of 20 team members.

Executive Director

Palm Harbor Montessori Academy
10.2017 - 02.2019
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Built relationships with donors, government officials and other organizations to secure funding and support for organization.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Advocated for organization and company mission to raise awareness and support.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Drove significant growth in volunteer engagement by implementing targeted recruitment campaigns.

Mathematics Teacher

Tecumseh Local School District
10.2001 - 06.2015
  • Collaborated with fellow math teachers on curriculum development, resulting in a more cohesive and comprehensive program.
  • Prepared and implemented lesson plans covering required course topics.
  • Provided meaningful math instruction to improve math skills of children.
  • Established a positive learning environment by enforcing consistent discipline and using effective classroom management techniques.
  • Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
  • Improved students'' problem-solving abilities by incorporating real-life applications into mathematical concepts.
  • Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.

Manager

Beavercreek Cinemas 7
03.1993 - 01.1997
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Education

Associate of Arts - Psychology

Sinclair Community College
Dayton, OH
06-1997

Skills

  • Customer service
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Refunds and exchanges
  • Merchandise restocking
  • Staff training
  • Refund handling
  • ID verification
  • Guest inquiries

Timeline

Cashier/Customer Service Cashier

Lowes
01.2025 - 09.2025

Employment Specialist

RT Industries
03.2022 - 01.2025

Manager

Anclote Harbors Marina
02.2019 - 07.2021

Executive Director

Palm Harbor Montessori Academy
10.2017 - 02.2019

Mathematics Teacher

Tecumseh Local School District
10.2001 - 06.2015

Manager

Beavercreek Cinemas 7
03.1993 - 01.1997

Associate of Arts - Psychology

Sinclair Community College

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Julie Jamison